Roberts-Robinson Chevrolet GMC
Excelsior Springs, MO
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The dealership is consistently praised for its friendly and accommodating staff who prioritize customer service, from proactive vehicle maintenance advice to transparent sales and finance processes. Customers highlight the professionalism and genuine care of individual team members, as well as the dealership's efficiency in making the purchasing and service experience smooth and stress-free.
You guys accommodate and always friendly. I go in for an oil change and they pull up my car's history and tell me what's next that I need to have done to my car. I really like that about you guys. Oh and not to mention the coffee you have there. Still trying to figure out how to use the coffee maker. So far I think I know what size of a cup to get.π
βββββ Cassandra at Roberts-Robinson Chevrolet GMC is hands down one of the best service writers youβll ever work with! From the moment you walk into the service department, she makes the entire process smooth and stress-free. Sheβs knowledgeable, organized, and incredibly professional β but what really sets her apart is how much she genuinely cares. She takes the time to explain everything clearly, keeps you updated, and makes sure you feel confident about the work being done on your vehicle. Itβs rare to find someone who balances efficiency with kindness the way she does. Roberts-Robinson is lucky to have her, and customers are even luckier!
Bought a car from out of town. Richie at Roberts Robinson was great to work with, quick to follow up on questions and made the process smooth and easy when I finally made it to the dealership. Both he and Jordan in finance were straight shooters, no pressure. Highly recommend purchasing from these guys.
I am 42 finally bought my first vehicle from a dealership and I'm glad I did. They gave me a fair deal I love the truck I bought. It was way easier than I thought it was going to be. Chad, Terrance and Jordan really made me feel like family there and I would recommend this dealership to everyone. Thanks guys
Thank you Roberts Robison GMC and staff! Jordan Waters you made everything simple and effortless. The guys made the delivery to my driveway the very next day. Thank you for the simplicity again! Look forward to the next deal. Wade
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