Rod Hatfield Chevrolet

Triston and Alec were amazing getting my mom into a new, safe, and comfortable vehicle that fit her needs and wants perfectly! We couldn’t be more pleased! Thank you so much!

Wonderful place to work with! I drove 3 hours to get my new car from here. My salesman, Dylan was more than amazing and work very hard to make a deal. He was very good with communication and even followed up the next day to ensure everything was going well and as expected. I am very pleased!

I would like to thank Alex Scheller for helping me out with my new purchase of a 2026 Silverado. He was professional, didn’t try to “sell” me on anything. I told him what I wanted, he helped make it happen. Great service and experience. Thanks Alex for the help and I hope this review brings you more business! The rest of the staff I interacted with was also very nice.

My 84 year old dad recently purchased a used car from the Rod Hatfield Chevrolet dealership, Frankfort location. We worked with a salesman named Brandon and his manger, Preston. Since my dad is older I helped him through the process. We had an absolutely terrible experience. Our car showed up uncleaned (nasty/filthy), never serviced and multiple places damaged. I was passed from Brandon to his manager Preston, via text, and initially had a call where I was told to wait through the weekend (Easter) and we would work through it on Monday. That was the last time I spoke to Preston. After multiple calls and texts I got a response one night essentially saying we got a good deal on the car and it is an AS IS sale. I eventually called (and sent a follow up email) the general manager and told him the story, at the Lexington location, but never heard from him again either. I spent an afternoon cleaning the car (and removing all of the personal items from the previous owner), we had the first tire rotation and maintenance completed two of the damaged wheels professionally fixed. Car has 11k+ miles so its definitely overdue for its rotation. It was a really bad experience for us. This is the only google review I can remember ever doing.

I recently purchased a truck from Ron Hatfield Chevrolet, and the entire experience was outstanding from start to finish. The team was incredibly helpful throughout the process, making what can often feel overwhelming into something smooth and stress-free. From the moment I walked in, the staff took the time to understand exactly what I was looking for and answered all of my questions with patience and honesty. They were knowledgeable about the vehicles and never made me feel pressured to make a decision. Instead, they focused on helping me find the right truck for my needs and budget. The financing process was just as seamless. They clearly explained all my options and worked hard to get me a deal I felt confident about. Every step of the way, they made sure I was comfortable and informed. I truly appreciate the level of customer service I received. If you’re in the market for a vehicle, I highly recommend Ron Hatfield Chevrolet. They go above and beyond to make sure you’re taken care of.