Roe Chevrolet
Aurora, NE
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# Summary The dealership is consistently praised for its honest, friendly service department that prioritizes customer needs, with staff members like Todd and Larry receiving particular recognition for going above and beyond in vehicle repairs and sales. Customers appreciate the team's willingness to help without being pushy, their quick and reliable service, and their transparency about costs and warranty coverage.
My fiance and I were traveling from Illinois to Colorado, on our way through Nebraska our check engine light came on as well as our oil pressure light, everyone in the area had turned us down due to unavailability, which is understandable, but Roe chevrolet was able to get us in and told us exactly what was going on and got us back on the road. Everyone was great including Todd and Larry, as well as the mechanic whom I don't remember his name. All very welcoming, friendly, and honest. Though we decided to cancel our trip and head back home we'll never forget everyone at Roe chevy.
Our check engine light went on and we decided to have it checked out at Roe. Todd and their staff were able to determine what the problem was, replaced the part and got us back on the road. When we asked what the cost was he told us that it was a warranty issue and there would be no charge. We appreciated his honesty as he could have charged us and we wouldn’t have known any different. So a big thank you to Todd and staff for servicing our car and getting us back on vacation. If we lived in the area Roe would be servicing our vehicles, but Wisconsin is a little far. Again thank you. Denny & Joann
Good morning ,I can't express how much I appreciate Todd Jensen Services manager ,and Larry Jones the sales manager there team members and they know who they r,,was so helpful this is a long story. But they are best. Yes like everyone else my Suv broke down.I thank the highway police officer and the towing company for taking good care of me. I also thank Ken's motel for your grace,I stayed for 4 day I was a long way from my destination... it would have taken 2 weeks to fix my car,,so I bought a New SUV. PULS I WAS GOING TO TRADE IT ANYWAY. I LOVE IT.
Leny was ABSOLUTELY AMAZING!! Him and his staff were so kind and helpful. A lot of people who work at car dealerships get the reputation of being pushy, not at Roe. Everyone was so nice and willing to help in any way they could. We will keep all future business with Roe!
By far the best car buying experience I have ever had was at Roe Chevy. They will definitely get our business again!! Also, the service department is great! They are quick & reliable!
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