Romeo Volkswagen of Kingston

We recently purchased a brand new 2026 Volkswagen Tiguan Turbo from Romeo Volkswagen of Kingston, and the entire experience was nothing short of exceptional. From the moment we walked in, we were treated with professionalism, honesty, and genuine care. Kerri Trabold was absolutely fantastic—knowledgeable, patient, and truly attentive to what we were looking for. She made the entire process smooth and stress-free, answering every question and guiding us through each step without any pressure. The rest of the staff was equally impressive. Everyone we encountered was friendly, efficient, and clearly committed to providing top-notch customer service. It’s not often you find a dealership where you feel this comfortable and confident in your purchase. The Tiguan Turbo itself is an incredible vehicle, and we couldn’t be happier with our decision. Thanks to Kerri and the team, this was one of the best car-buying experiences we’ve ever had. We will absolutely be returning to Romeo Volkswagen of Kingston for our next vehicle and highly recommend them to anyone in the market for a new Volkswagen.

From walking in the door and being greeted by the magnificent Ray, to going over to my fantastic salesman Jeremiah Bruno, my initial good feeling continued straight through until my delivery. Everyone was friendly and fun, my experience was VERY different than the typical car dealership experience. They want you happy. I am! My new Taos SE is gorgeous and comfortable, and Jeremiah was very patient showing me all the bells and whistles. I recommend him as your next salesperson, although everyone seemed adept. Great staff, great experience. I was impressed. A special shout out to Jennifer Cameron, and Pete Khan, for their extra care. Jennifer came in on her day off to ensure my paperwork went smoothly! Great service!!!!! 👍💜😄

I recently bought a 2023 VW Taos from Romeo Volkswagen, and I couldn’t be happier with the experience. Joe Rodelli was awesome to work with from the beginning. He was friendly, knowledgeable, and never made me feel pressured at any point in the process. Joe took the time to answer all of my questions, kept everything transparent, and made what can usually be a stressful experience feel easy and straightforward. He genuinely seemed to care about helping me find the right vehicle rather than just making a sale. The entire team at Romeo Volkswagen was professional and welcoming, and the process was smooth from start to finish. I drove away feeling confident in my purchase and appreciated how easy they made everything. If you’re looking for a vehicle and want a dealership that treats you with respect and makes the process enjoyable, I highly recommend Romeo Volkswagen and especially Joe Rodelli. Thanks again for the great experience.

Z was very helpful and professional! She was great! I believe his name was Dan one of the managers, he was also very kind and helpful in making the sale happen. Thank you, my daughter loves the car!

The sales rep Andrea is amazing. She really works with you to get what you need and what fits right for you and your family. She was very accommodating and she made the process easy every step of the way. Anthony was also amazing and did what he had to in order to make things right. Even though the service department could use some work. Those two made the experience easier.