Ron Westphal Chevrolet
Aurora, IL
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The dealership is praised by customers for its transparent, pressure-free sales approach and knowledgeable staff members who prioritize individual customer needs and preferences over quick sales. Service and sales teams consistently receive commendation for their professionalism, follow-through on commitments, and fair pricing, with multiple customers expressing intentions to return for future vehicle purchases and maintenance.
I had my 2017 GM Sedan serviced here today for the first time. Zach was my Service Advisor and he was great. He listened to what type of services that I was interested in and thoroughly explained the process. I was happy with the work that was done and the price was fair. The cashier was really nice too. I will certainly use Ron Westphal Chevy for my GM service needs going forward. Well done team
If you are in the market for a new vehicle, consider visiting Ron Westphal Chevrolet and requesting Michael. My wife was seeking a newer vehicle, and Michael provided exceptional service. He refrains from pressuring customers into a purchase they are not comfortable with. Instead, Michael inquires about his customers' preferences and ideal vehicle, prioritizing their satisfaction with the purchase with the 2026 Chevy Trax ,Thank you, Michael for assisting my wife in finding her ideal vehicle.
It was a great experience I was in and out in a timely manner. Everything was very transparent I was treated kindly by all the staff namely Brian the salsman and Bill the manager. I was shown several different models of the silverado I was looking for and was allowed to take all the time I needed to make a comfortable decision. At the end of the visit they ended up not having the color/optioned truck I wanted. I have given in and settled for what was on the lot many other times this time I wanted the exact vehicle I was looking for. Bill assured me he would locate one and most likely have it on Monday (I was shopping on Saturday) I shook hands left. I got home and before I even sat down my phone rang..it was Bill telling me he had my truck on the way asking if I would like to come back and wrap up the deal. Needless to say Saturday night I was driving my brand new truck. If you're in the market for a new Chevrolet or even a quality used vehicle It's definitely worth the effort to go check them out.
Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting another ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael..
Ron Westphal Chevrolet is the best dealership I’ve ever dealt with. I’ve bought many vehicles in the past, but this was the first time I’ve ever left a dealership feeling like I was actually taken care of. Mike was awesome to deal with, and he will be getting all of our business from now on. The service dept. handled my accessory installation effortlessly as well. It was an awesome experience all around. I’m one satisfied customer. Ron Westphal Chevrolet has earned my wife and I’s business for life.
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