Ross Downing Chrysler Dodge Jeep Ram
Hammond, LA
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# Summary The dealership is praised by customers for its smooth, pressure-free buying experience, with sales and finance staff consistently providing thorough assistance, quick communication, and personalized service to find vehicles and financing options that meet individual needs. Staff members are noted as professional, knowledgeable, and willing to go above and beyond to ensure customers feel comfortable and well-informed throughout the entire purchasing process.
Just bought a jeep Cherokee and the process was smooth and easy. Joey Carbo was the sales person that helped me. He found the exact specifications that I was looking for in a SUV…no pressure and answered all my questions. Great with communication. Would highly recommend.
We had an amazing experience with Ross! We drove 3 hours from Alabama to Louisiana, and he made the entire process so easy from start to finish. He handled almost everything over the phone before we arrived, answered every text and phone call within minutes, and kept us updated the whole time. Once we got there, he had everything ready and had us in and out in less than two hours. Ross was professional, helpful, and truly went above and beyond to make this a smooth and stress-free experience. We highly recommend asking for Ross if you’re looking for excellent customer service!
Best vehicle buying experience ever! Our sales rep Herman gave us a thorough walk through, had the answers to all of our questions and gave us great price! Everyone at the Dealership was friendly and knowledgeable. We will definitely recommend Ross Downing!
Both my Sales man Brandon and Finance man Zach were an absolute pleasure to work with. Made me comfortable asking questions and talking about my budget. Took to play around with loan lengths and offers to find me the best one in my budget. Above and beyond.
"I had a great experience buying my Jeep Grand Cherokee from Herman Dubose at Ross Downing Chrysler Dodge Jeep Ram. Unlike other experiences I’ve had, there was absolutely no pressure. Herman was professional, patient, honest and made the whole process smooth. Highly recommend going see Herman if you're in the market!"
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