ROUTE AUTO SALES AND REPAIR (Auto Repair & Automotive Electric)
Sacramento, CA
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Google Reviews
The dealership has earned consistent praise for exceptional customer service, with patrons highlighting the owner Chris's transparent, down-to-earth approach and willingness to go above and beyond expectations. Customers report positive experiences both with vehicle purchases and repair services, citing reliability, clear communication, and genuine care as reasons they plan to return and recommend the business to others.
We had our brakes replaced in no time at all. Chris went above and beyond the normal type of service, highly recommend
So, I don't usually write reviews , but I am extremely pleased with My experience with Chris at Route Auto LLC. I spent 3 weeks trying to buy a car from private sellers , and several hundred dollars in gas , it seems nearly impossible to find someone who wasn't trying to cover up problems , or telling you what you want to hear just to get you there , including some dealers. I was getting close to giving up , then I seen a car, my wife and I were interested in at Route Auto. I was sceptical to go but we liked the car , we met Chris and I really liked him. He is very down to earth and a genuine real person, a pleasure to do business with he even went out of his way to help us with some extra requests. It's hard to buy a used car, and sometimes you have to go by the person that's selling it. He was very transparent about the car and by the way we love the car and it is still running great. The next time I need a car I will go to him first and see if he can get what I want , thank you Chris
The customer service was probably the best experience so far. Chris was extremely friendly, informative and broke everything down to where I could understand. I will be bringing my car here moving forward and highly recommend this place!
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