Royal Automotive
Birmingham, AL
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The dealership is praised by customers for its knowledgeable and attentive sales staff who prioritize customer satisfaction over high-pressure tactics, with multiple reviewers highlighting personalized service and smooth purchasing experiences. Staff members are noted for going above and beyond, including arranging transportation, offering competitive financing rates, and providing assistance even after the sale is complete.
I'm very happy with my purchase. Don helped me through the whole process, managed to get me a great interest rate, and even picked me up from the airport. Him and Micah helped me get things wrapped up quickly so I could drive back home. Couldn't recommend Royal Automotive more.
Justin Freeman our sales associate was very knowledgeable and respectful and so was the finance manager. I love my new V60 Cross Country Hybrid. The smoothest purchase at a dealership no high pressure or pushing extras on you. They made it a fun best experience at a dealership I ever had. Thank you it was a pleasure purchasing from Volvo in Vistavia Hills, Birmingham
I had a 2015 GMC TERRAIN that I bought new and ENJOYED up until January when my son had an accident. When I realized my insurance company was NOT going to repair my car (with less than 58,000 miles) I knew I needed transportation. I looked on different websites and a ad from Royal popped up. I scrolled through the cars and a 2024 GMC TERRAIN caught my attention. For 2 weeks I continued to look for a car and I kept going back to Royal Automotive website. I wanted that car, I filled out the information to see if it was available. Matt Coulter reached out to me the next day and said the car was available. He listened to my story, I listened to him as he went over the car and it's specifications. Matt asked if I wanted to come down and test drive it. I said sure. My husband and I went to Royal Automotive and I am now THE PROUD OWNER of the GMC! THANK YOU MATT COULTER FOR TAKING THE TIME TO ASSIST ME! You are truly GOD SENT!
I recently purchased a 2021 used Lexus 200 and Matt Coulter was my sales person. This is by far the best experience I have ever had purchasing a car. Matt is not your typical car salesman. He actually made the whole experience FUN from start to finish. He is responsive, knowledgeable and trustworthy. He even went out of his way (after the sale was finalized) to go to Hertz (where I lost my work cell phone) and ship it back to me. I highly recommend Matt and Royal Automotive to anyone looking to purchase a used or new vehicle.
My car buying experience was AMAZING. Daniel was quick, knowledge, and a complete pleasure to work with, and I love my new car. If you’re in the need of a great car contact Daniel and he will get the job done.
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