Russ Darrow Kia of Wauwatosa

I had a great experience at the dealership. Bernie was extremely attentive and helpful throughout the entire process. He made everything smooth and stress-free. The service was fast, professional, and well-organized. Everyone involved was courteous and genuinely interested in assisting. I truly appreciate the excellent customer service.

I wanted to share my great car shopping experience I just had this past Saturday morning. The person I worked with was Kenney which worked out great. Kenney was attentive, knowledgeable & accommodating with everything I had questions about. I asked for certain things & Kenney made it happen. I also worked with Rob Zillmer on the finance side and again very helpful & knowledgeable with the questions I had. I always have a great experience when visiting this Kia dealership!! Long story short I drove off with the exact car I wanted!!

We had such a great experience working with Ernesto at Russ Darrow of Wauwatosa! After initially trying to purchase from a Russ Darrow Kia dealership closer to home, we were disappointed when the final pricing they provided changed the very next day. Working with Ernesto was a completely different experience. He was honest, transparent, and straightforward throughout the entire process, which made everything feel easy and stress-free. The transaction was quick, smooth, and exactly as promised. I absolutely love my new Kia, and I would gladly work with Ernesto again in a heartbeat. Highly recommend!

Russ Darrow Kia of Wauwatosa Team, I am writing to express my sincere appreciation for the exceptional service I received regarding my recent purchase of the 2027 Kia Seltos. I reached out to several dealerships in the area to track down this model, and your team immediately stood out. I truly value working with professionals who take initiative and stay ahead of the game. You were on top of my request from the very beginning, and I was incredibly impressed that you delivered exactly on the timeline you promised. Thank you for making this such a seamless and rewarding experience. It is clear that you take pride in your work, and it made all the difference in my decision to purchase with you. I am thrilled with the new vehicle! Sincerely, Craig A. Pilsner

Just getting home from purchasing my son his first car here tonight. Our salesperson Michael M. went above and beyond to make us comfortable with the whole process and the finance manager Bernie made sure we understood all the fine details. We will definitely be back as return customers for the car’s maintenance and any new vehicles in the future. Definitely recommend this place for a quality car and hassle free experience with some of the nicest people in the industry.