Safford Chrysler Dodge Jeep Ram & Fiat of Winchester
Winchester, VA
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# Summary The dealership consistently earns praise for exceptional customer service, with salespeople like Mike Hachez going above and beyond to accommodate customer needs and follow up after purchases. Staff members across sales, finance, and service departments are described as professional, knowledgeable, and efficient, making the vehicle buying process smooth and stress-free even for customers traveling from out of state.
I recently was in a wreck and my car was a total loss. I had heard how wonderful the Safford of Winchester dealership was. Well, they did not disappoint. We were met by Mike Hachez while we were out walking around the lot, I told him what I was looking for and he went right to work finding everything I wanted in one day. This was one of the best car search experiences ever!! Everyone was so nice and professional. Since we were later getting to the dealership that saturday, when they found the vehicle with all my requests and called to make arrangements for them to go and pick up that same day so I wouldnt be without a vehicle, the dealership that had the vehicle was going to be closing at 2 that day. Mike, not giving up, went to pick up the vehicle and brought it to my work the next day! I love my Jeep Grand Cherokee and get so many compliments on it. So beautuful!! Thank you Mike Hachez and Safford Jeep of Winchester for being the BEST there is!
I purchased a 24 cx90 from cj. To say he did a great job is an understatement. Not only did he save me hours of a drive to the dealership the car was originally at but he coordinated everything very well and the whole transaction went very smoothly. The finance guy was also excellent. I cant recall his name, but he did an excellent job of keeping my payment where I wanted it and getting me a better interest rate. A+ all around.
I am absolutely pleased with my purchase of my new 2026 Ram 2500 Bighorn. It was definitely the easiest and quickest purchase I have ever dealt with before. All the staff at Safford were very polite and knowledgeable. From the first email to the last handshake on the way out , I couldn't ask for anything better. I have never had a salesman to do follow up calls checking on my purchase and how things are going with learning what the new truck has to offer. Mike Hachez was a great salesman that was polite , knowledgeable and a class act to deal with. I promise this will not be my last time driving 2hrs and over 100 miles to purchase a vehicle from Safford of Winchester from Davis WV. Thank you all at Safford.
I had an amazing experience with Mike and the entire team at Safford of Winchester. From start to finish, everything was handled professionally and efficiently. I was coming all the way from Pennsylvania, and Mike made sure the entire deal was worked out before I even arrived, which made the process incredibly smooth. They went above and beyond to get my trade-in taken care of with zero issues and worked the numbers to fit my strict budget—something I truly appreciated. Thanks to their effort, I was able to get into my dream truck, a 2023 Ram 2500 Laramie, without any stress. A big shoutout to Rebecca in finance as well—she made the paperwork process super fast and completely stress-free. I was honestly blown away by the digital table screen setup for signing documents… definitely a cool and modern touch! Overall, top-tier service across the board. If you’re looking for a dealership that actually works for you, this is the place to go. Highly recommend!
Best & easiest buying experience we’ve ever had, from Mike in sales to Britney in service to gentleman in parts. Everyone is super nice & helpful. They follow up with you during all processes on everything. Love my new Ram! Highly recommend Safford of Winchester!
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