Safford Hyundai Leesburg

I had a great experience with these guys. I originally wanted to purchase a car they had for sale and upon inspection they told me that they could not sell a compromised vehicle. THIS was the thing that sold me... they had alternatives in stock and sent me all available, offering to transport same day from other lots. I eventually chose one that met my needs perfectly. The sales person Bryce was pleasant and not pushy. The entire team was helpful and top notch as far as im concerned. This was a great experience for car buying! Thank you Safford Hyundai of Leesburg.

My car was under warranty and I took it in for service. I had already had a complete diagnostic done by my mechanic and let the service staff know. Safford opted to do a cheaper fix, which did not work. That was after having my car for 3 days during my work week. I returned the car to the service center. I was then told they ordered yet another different part to fix. They kept my car an additional 2 days. When I picked it up, they had tested the issue by adding $15 worth of extremely expensive gas in my car, which they charged me for, and returned my car completely covered in bird and/or squirrel poop. I had to miss some work due to not having my car for 5 workdays, with no offer for a loaner and I have to take my car through a car wash. Safford Brown should be ashamed of their service. My mechanic had more communication with me about my car’s service and how it was going than the Hyundai’s service department. I travel far for my mechanic. With some halfway decent customer service, they may have gotten my business, just for the convenience, but they failed miserably. And, in the end, it looks like, based on the ticket, the part they finally ended up replacing, was what I originally told them was needed. Safford, don’t pop on here and advise me to call someone in your service department on here. I have already posted my review through Hyundai, with my name and phone number. It’s your mess, you should be reaching out to customers when you get reviews like that.

I had a very transparent and smooth sale with Mike TORIAN at this dealership Safford of Leesburg. I got an out the door price they honored it. They didn’t haggle me while I was there. They picked me up at Carmax when I sold my other car and everything went really well. I’m very impressed that you can actually find people who are good at sales and don’t try to up the price in front of you. Thank you guys for making a really great impression. I love the ELANTRA.

Had a tire puncture so bad that VA tire and auto said it was unable to be repaired and I needed a whole new tire. With Hyundai roadside, I was able to tow my car to Safford Brown Hyundai and their service guys took great care of me. Got me a free new tire under warranty and did it quickly with great communication. Appreciate James who helped me out and kept me updated

Worked with Franklin Guzman and Andy at Safford Hyundai in Leesburg to purchase a new car. Wonderful people to work with. Highly recommend Frank for his customer service orientation and not just an interest to get a sale. It was a pleasure working with Frank. Andy understood our needs and constraints and helped us to achieve a win-win deal for all concerned. Highly recommend working with Frank and Andy.