Safford Hyundai of Springfield

A pleasant and carefree car purchase. My salesman Edwin was a pleasure to work with. We tried to negotiate on the price of the vehicle (2017 Hyundai Sonata with 38k miles, limited trim) because we found the side mirrors to be not be working and a small dent that needed repair - they countered by just repairing the issues. The service department did a great job and the sales manager was honest and funny. The finance department was straightforward, no pushy attempts to buy anything additional. There were no mark ups or add ons. The price on their website was the price of the car. This was an easy transaction and highly recommend this dealership.

I came to this dealership from another where I was treated as though I were not a serious buyer. As a women, i felt ignored and my sales person, a young woman of color, was not given any support from her colleagues. I found that offensive. I was also told that I could not get either a blue or green vehicle. I was also told that the vehicle i wanted to purchase came with a replacement tire. Not true. So my expectations were low when I walked in and told my salesman, CJ, exactly what I wanted. He was thorough, nice, and helpful, as was his sales manager. I signed documents to purchase my green vehicle that night, after receiving an offer of almost $2000 less than the other dealership offered. I felt respected and valued.

I recently purchased a new vehicle from Hyundai and I truly couldn’t have asked for a better experience from start to finish. My sales representative, Nick, was absolutely exceptional. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than just making a sale. He answered all of my questions thoroughly, made sure I felt confident in my decision, and kept the entire process smooth and stress-free. I also had the pleasure of working with the manager, Kevin Murphy, who went above and beyond to ensure everything was handled professionally and efficiently. His transparency and willingness to work with me made a huge difference and showed that customer satisfaction is clearly a priority. Finally, Nate in finance made what is usually the most intimidating part of buying a car incredibly easy. He explained all the details clearly, walked me through my options, and made sure I understood everything before signing. The process was quick, straightforward, and completely pressure-free. This was hands down one of the best car-buying experiences I’ve ever had. The entire team was professional, friendly, and genuinely committed to making it a positive experience. I highly recommend working with Nick, Kevin, and Nate if you’re in the market for a new vehicle!

I was in a true bind. The sales manager Nick and the salesman Napoleon made me feel like a human being when I was totally not feeling good about myself. I got a new car that day not thinking I would qualify. I named her Lucy. She’s “ultimate red”. So the name fit. Thank you Safford Hyundai! ♥️

My recent visit to Safford Hyundai of Springfield was nothing short of exceptional, thanks to the outstanding customer service provided by Business Manager Atuanya Antoine. I wasn’t there to purchase a vehicle—just to pick up my license plates—so there was no sale on the line. That’s what made the experience even more impressive. Mr. Antoine’s willingness to go above and beyond had nothing to do with closing a deal and everything to do with genuine professionalism and care. His demeanor was welcoming, his persistence reassuring, and his determination to successfully address my needs truly stood out. It’s rare to encounter someone so committed to ensuring a positive experience, especially when there’s no direct financial incentive involved. Because of Mr. Antoine, the nearly hour-long drive was not only successful but pleasant and absolutely worth it. If the rest of the staff provides the same level of customer service, this is definitely the place to go. I highly recommend Safford Hyundai of Springfield—and extend my sincere thanks to Mr. Antoine for making what could have been a routine stop such a positive and memorable experience.