Franchise Dealer

Safford Mazda Sterling

Sterling, VA

4.3(1,607 Google reviews)

Brands

Mazda

Contact

45155 Towlern Pl, Sterling, VA 20166
(703) 948-1100saffordmazdasterling.com/

Google Reviews

# Summary The dealership consistently receives praise for its knowledgeable and non-pressuring sales staff, particularly sales associates who take time to explain options clearly and prioritize customer needs over aggressive selling tactics. Customers highlight the professional and personable service throughout the buying process, including responsive communication, transparent financing options, and management involvement that creates a welcoming and stress-free experience.

Positive Spacea month ago

We had a very good experience here. The team was responsive before we came in, and their messaging system made it easy to ask questions ahead of time. Once we arrived, we were able to see the cars we were interested in and do test drives without feeling rushed. Eddie, our sales guy, was friendly, helpful, and easy to work with. Michella was also very sweet and super responsive, she texted with us even after hours and later in the evening, which we really appreciated. Juno in finance took the time to explain the details clearly and did not pressure us into extra packages. Kevin, the general manager, was also very involved and made it clear that customer experience matters to them. They also did a fun demonstration of the coating they offer, including a spray-paint test and easy cleanup afterward. Whether or not you choose any add-ons, I appreciated that they took the time to show and explain things instead of just rushing through the process. They were informative without being aggressive or pushy, which is not always the case. The waiting area has free WiFi, a TV, bottled water and a coffee machine with espresso and tea. There is also a vending machine, but no free snacks. They mention that renovations are coming soon, and there is a Target right across the road if you need anything while waiting. Overall, this was a friendly and professional dealership experience. We came in on a Sunday, and they stayed with us until we made a decision and left with a new car.

Moises Azurin4 months ago

I had an excellent experience working with Eddie at Safford Mazda! From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right car, not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. Eddi’s friendly attitude and attention to detail really stood out. If you’re looking for a great car-buying experience, I highly recommend asking for Eddi. He truly goes above and beyond!

Stevie Aoki4 months ago

Our son recently purchased a car at Safford Mazda in Sterling, and we were there simply for moral support — but the experience was so impressive that we felt compelled to share it. Sales Associate Michella Mori and Finance Manager Emily Eggleston delivered a level of professionalism and genuine care that made the entire process stand out. Michella was personable, attentive, and truly invested in helping our son make the right decision. She encouraged him to explore Safford’s financing options without any pressure, offering guidance that felt supportive rather than sales-driven. When it came time to finalize the deal, Emily took that same spirit and elevated it. She crafted a financing package that not only improved on the initial offer but also added meaningful value with extended coverage — all while keeping everything comfortably within our son’s budget. It’s rare to see a team blend transparency, expertise, and warmth so seamlessly. Michella and Emily turned what can often be a stressful milestone into a smooth, positive, and memorable experience. We’re grateful for the way they treated our son and highly recommend Safford Mazda to anyone looking for a standout car-buying experience.

Veronica Keitera month ago

I had a wonderful experience today at Stafford Mazda. My sale associate, Eddie, was wonderful. I haven't bought a car in a long time and was very nervous but he was so friendly and kind I felt at ease. Thank you for helping me today.

Carlos Jaramillo5 months ago

We had a fantastic car-buying experience at Safford Mazda Sterling, thanks to Eddie Florence (Sales Associate/Specialist) and Jesse Hill (General Manager). We recently purchased a 2026 Mazda CX-90 PHEV. Eddie and Jesse made the process smooth and stress-free. Eddie was knowledgeable, patient, and never pushy. He was quick to respond in answering all of our questions to make sure we felt confident in our decision. If you’re looking for a great Mazda-buying experience, we highly recommend asking for Eddie Florence!

Get anonymous quotes from Safford Mazda Sterling

Submit your car request anonymously — Safford Mazda Sterling and other dealers in Sterling, VA will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →