Saint-Jerome Mitsubishi
Mirabel, QC
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# Summary The dealership receives high praise from most customers for exceptional staff professionalism and thorough product knowledge, particularly from sales representatives who take time to explain vehicle features with patience and care. However, one customer reported significant frustration with a deposit refund process that took over a month without resolution and felt their concerns were dismissed by management.
Marie Christine was fantastic to work with! She walked me through all the features and options with patience, clarity, and professionalism. I really appreciated how polite and smooth she made the entire experience. Thank you!
Excellent experience purchasing my new Outlander from St-Jérôme Mitsubishi. Jessica and the team were extremely helpful, professional, and supportive from start to finish. Truly great customer service. I’m looking forward to working with them again and purchasing more vehicles for my business.
Really bad service, I made a 250 CAD deposit for a car, more than 1 month trying to get my money back but it hasn´t been possible. I called the Director 2 weeks ago to explain my disappointment but he didn’t even care, he just say we was going to approve my refund but again it never happened. They are too busy and they don´t care about the clients. Better drive a little bit further to get a better service. Read the latest comments and you will learn a little bit more about these guys.
Best car reception ever. And I had a few, in my today's 73 year of experience... This is the first time I get an in depth review of all the features, all the buttons and why the eco function is more than a gasoline feature. Congratulation to the St Jerome Mitsubishi concession for their attention to details. Thank you, Marie Christime for your patience and taking the time make us fell wanted
Amazing service, Miguel Coursol really went above and beyond to take care of our needs. Also amazing delivery by Marie Christine.
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