Sakelaris Ford of Camdenton

I had a great experience at here! The general manager,Berry, went above and beyond. They were trading another dealer for the truck that I wanted and we made the deal. after I left, the other dealership backed out but Sakelaris Ford found a way to get my truck by doing a 3 way deal! Amazing! I worked with Brendan who was very knowledgeable with all the trucks and he did a great job! I would recommend Sakalaris Ford to everyone and it was cool to check out some amazing tritoons at the same time time

I want to extend a sincere thank you to Jim Dykzeul for his tireless efforts in ensuring my family's needs were met with our recent vehicle purchase. Almost three years ago, Jim walked me through the process of building my first truck, which has proven to be an excellent vehicle. However, with the addition of a grandchild, we required a larger vehicle to accommodate two car seats. Jim worked closely with us to design the perfect vehicle, and we took delivery yesterday. His professionalism, expertise, and commitment to our satisfaction are greatly appreciated. The vehicle is perfect for our needs, and I attribute this success to Jim's involvement.

Very professional and courteous. Took my truck in for service and was very happy with the whole experience. Price was also very fair and the included muli point inspection was very helpful. I will continue to take my vehicle to them for service in the future.

Stranded 800+ miles away from home, on a holiday, with a car that would not start...the car just died while attending a National Car Show. I had the car towed to a closed Sakelaris Ford dealership where I know all dealers have a key drop. The day after holiday, I was at the door before service hours when Gary waved me inside and greeted me He listened to my plight and made my show car run again, fixing my charging issue, before noon with new, not remanifactured parts. Sakelaris got me back on the road with piece of mind and a warranty on parts and service. If it failed on my way home any Ford dealer would honor the repairs...but it was smooth sailing, all 800+ miles home. Many thanks to all those service people at Sakelaris Ford!!

***EDIT*** After purchasing my new Ranger, the assumption was I was to pay online through the Ford Credit app. I began trying to log on to/register my account via the app and website. Each attempt failed as they kept asking for an account number. Finally, the day before my payment was due, which had a grace period of 6 weeks, I contacted the dealership asking for the invoice, as that’s what Ford Credit listed as where to locate my account number. I received a Payoff Request via email with the account number highlighted as well a phone number on the PDF. I didn’t notice it was a different number as these lenders like most businesses have multiple phone numbers, so I thought ‘my biggie’. The actual due date was on a Sunday so no one was available at Ford to even contact until Monday morning. I lit up the phone to Ford Credit, waited the customary longer than necessary length of time only to be told there was no account with them and the lender was a different company altogether. I quickly contacted them with their wait time being drastically more rapid than Ford’s, paid my bill without late fee after an explanation and got set up with an online account for future business. The company was in India, and like most, I too have had my fill of online scammers from that neck of the woods. There are, though, some very good Indian business and this was one of them. The gentleman who assisted me had a very heavy accent, where most weighty business over there train their customer service folks in an Americanized affect to their speech patterns to be more easily understood. This one didn’t seem to do that but I managed to decipher what the very kind and patient gentleman was communicating to me. I got the website from him as well as a receipt via email and the issue was resolved. Now, I am an old retired military fart with some time on my hands daily, but am also a full time caregiver to a totally disabled wife that soaks up said time, but I do still have some wiggle room in my daily schedule. I personally had time to tally this issue, but there are many people older than me who work a rigorous schedule with little time for any BS. If I were one of them, this review would be much more lengthy, as in the business world time is money and wasting it on nonsense isn’t a viable way of spending the company time, and these places are generally closed when most other businesses do so one can imagine the hurdles just to get half as far as I got by the due date. I hadn’t purchased through this dealer prior to this, so being an ‘out in the woods’ locale I suspected they’d been in business long enough to rid the process of snags like this one. It seems small, but is a total mood killer after a good purchase experience with a pleasant sales person and finance officer. These guys were top notch at every other part of the sale, so that makes a little issue like this really stick out like a sore thumb. This must have a name, the way one feels looking back on their purchasing experience with a car dealership. If. Good enough feeling exists, there’s a good chance of being a return customer for vehicles, service and accessories. After this, I’m frowning a lot thinking of how easily this type of thing could’ve been added to a checklist or something. Maybe someone will read this ‘book’ I’ve written here and do something to fix this for the next customer. I will consider further editing of this review if anything is done to make it right for future business to be considered. Jonathan was extremely pleasant and personable. The experience was less time consuming than other dealerships. I recommend them to anyone looking for the simplest buying experience near Lake of the Ozarks.