Salt Lake Valley Auto Group
Salt Lake City, UT
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# Summary The dealership receives praise for professional service, knowledgeable staff, and going above and beyond for customers, though some reviewers highlight concerns about vehicle inspections, warranty coverage, and aggressive sales tactics. Experiences vary significantly, with customers reporting both exceptional service and dissatisfaction regarding post-purchase support and sales practices.
I've had a couple of incidents where I had to get some auto body work done and Salt Lake Valley Auto Collision Group over delivered everytime. I've had the great fortune of interactin with the General Manager Guy Dehaan, whose professionalism and expertise is without question a 5 star experience. It's straight to the point, no nonsense, best estimate and delivery on time that I have experienced in years. It doesn't get better.
I had a smooth and enjoyable experience purchasing a car from this dealership. The staff was friendly, professional, and very knowledgeable about the vehicles. They clearly explained the pricing and features and answered all my questions. The paperwork was handled quickly and the car was ready on time. I’m very satisfied with the purchase and service. 🚗
Bought a Jeep, bought a warranty. Was told their shop checked it all out and there was no issue with the vehicle. Next day check engine light is one, get diagnosed as a fuel pump issue at a local mecahnic for free. Warranty doesn't cover fuel systems. Call dealership to see if I can organize something with them since the purchase was so recent - bit of a slap in the face to repair a car just purchased from a dealership. They won't comp their own $200 diagnostic charge let alone doing something for the cost of repair. So, highly do NOT recommend
I had a great experience with Salt Lake Valley Auto. Angel and Jayden went above and beyond. I’m headed out of town for work and dropped my truck off to get bed liner installed. They set up an uber ride to the airport for me and are dropping my truck off at my house when the liner is done. Top notch service!
Honestly had a terrible experience with this Auto Group. The salesman has been the absolute definition of a car salesman. Incredibly pushy, and continuously trying to get me to lower the asking price. This has gone on for over a month. I told him to stop contacting me unless he gives a fair offer and is still relentless in reaching out. I would advise anyone to not go to this dealership.
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