Sands Kia
Surprise, AZ
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The dealership stands out for its sales staff who prioritize customer needs over aggressive tactics, with representatives going above and beyond—including delivering vehicles at unusual hours and traveling significant distances to secure the right car. Additionally, customers consistently praise the straightforward negotiation process, lack of typical dealership games, strong service center support, and the genuine, professional approach that makes the buying experience stress-free and trustworthy.
Isaac was an excellent representative who didn’t pressure me into anything. His approach to sales was very patient and professional. He was polite and respectful of my decisions and my time. He explained the entire car-buying process step by step, which made everything easy to understand. He also helped me find the best options with a very genuine attitude. I got my Kia sportage 2026
Sean Murphy went out of his way to get the right vehicle from another Kia dealership, even using his own time to make it happen. Thanks to his effort, I was able to complete the purchase the very next day. He truly went above and beyond to make sure I got the right car and had a great experience. Another great benefit is having a strong service center and Kia’s outstanding warranty coverage. It gives customers real peace of mind knowing that once they drive off the lot, they’ll be taken care of if any unexpected issues come up. That level of support makes the whole ownership experience feel secure and stress-free.
When you go in NOAH is your guy. As someone who sells for a living I was impressed with him. He was not a pushy salesman. He was kind, personable and very professional. He drove over 3.5 hours to deliver my car at 10:45 at night right to my front door. I was battling a newborn and I being sick and I didn’t wanna have to do the traditional dealership visit and sit there for eight hours. Noah understood that and instead of not giving me the time of day probably because I didn’t seem like I was actually gonna buy a car. He was responsive and on top of it. He gave me time when I needed and wasn’t pushy. (This negotiation went on for daysss) We are loving our new 2027 Telluride and I would love to purchase from Sands Kia again…but only if Noah’s there😂
The staff here were amazing. Shawn stayed in contact with me while I was away and even stayed after his shift to help me dial in on a car. Next day I talked with some of the managers who were very easy to work with and didn’t play the usual back and forth game. I told them what I could work with and they made it happen. I went to 4 dealers in the valley that day, wish I stopped here first. Staff here made this one of the best experiences I have experienced, I’ve purchased at least 8 cars over past 7 years. I wasn’t stressed or anything. I will be referring friends and family here in the future. Thank you Sands Kia for everything. Truly a blessing and a prayer answered.
Solid experience at Sands Kia. The salesman, Frank, presented all options, didn't play unnecessary 'games', advocated for me - the buyer and provided a smooth transaction. Trade-in was straight forward. Very happy with our new 2027 Kia Telluride Hybrid X-Line Prestige and overall experience. Dealer add-ons were reasonable and not overly inflated.
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