Franchise Dealer

Santa Margarita Toyota

Rancho Santa Margarita, CA

4.8(3,416 Google reviews)

Brands

Toyota

Contact

22722 Avenida Empresa, Rancho Santa Margarita, CA 92688
(949) 766-2000santamargaritatoyota.com/

Google Reviews

The dealership consistently receives praise for its knowledgeable and friendly staff who prioritize customer service and transparency throughout the buying and service processes. Customers highlight seamless online experiences, efficient operations, professional team members across sales and finance departments, and a welcoming atmosphere that prioritizes their comfort and best interests over high-pressure sales tactics.

Sahar Noroozian3 months ago

I had my car just yesterday from Toyota Santa Margarita! Aaron, the manager, and Austin, the salesperson, were both incredibly helpful, friendly, and patient throughout the entire process. They really took the time to help me find the exact car I wanted, including the color, and even arranged to bring it from LA for me. Everything was smooth and well-organized, and I truly felt supported every step of the way. I highly recommend this dealership!

Michael Kirnon7 months ago

I had an amazing experience at this Toyota dealership. The entire online process was quick and straightforward, which made getting first steps incredibly easy. When I arrived, Kevin took great care of me by walking me through every part of the process, explained everything clearly, and made the whole experience smooth and stress-free. Big shout-out to Kai who I think was a sales director and Daniel in finance as well for getting all the paperwork and details to me quickly and keeping everything on track. Excellent service from start to finish. Highly recommend asking for Kevin and working with this team!

Oscar Gonzalez6 months ago

Absolutely amazing experience from start to finish! From the moment I connected with Daniel, the entire team was welcoming, professional, and genuinely helpful. There was zero pressure, just honest guidance and great communication throughout the whole process. They took the time to answer all my questions and made sure I felt confident and comfortable every step of the way. Daniel R., Michael Y., and Doug all went above and beyond to make everything smooth and stress-free. The dealership itself was clean, organized, and extremely well run. I truly felt like they had my best interest in mind, not just trying to make a sale. If you’re looking for a dealership that values transparency, customer service, and professionalism, this is the place to go. I couldn’t be happier with my experience and would 100% recommend them to anyone in the market for a vehicle. I’ll definitely be back 🙌🏻

Shirley landon2 months ago

My husband and I were so impressed by Adrian when we were looking to buy a RAV4. He was so informative, courteous and extremely professional. We could not have had a more pleasant experience in buying our vehicle. Our thanks also go out to Otto, the finance manager who also did an amazing job! Thank you RSM Toyota!!

Kristen Porter2 months ago

Setting up an appointment online was quick and painless, so was the drop off process. The online portal was convenient to check on status and review documentation. I went in for a general inspection, tire rotation, and to top of any fluids/oil. Only thing I'd dock you guys on a little bit was the effort in the car wash could have been a little better (I still had bug remnants and dirt), but overall a very pleasant experience.

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