Sewell Chevrolet

What an amazing dealership!! I felt safe at their dealership, I felt like I was family, Jennifer was making sure I was in a vehicle that was safe as I have my grandkids and daughters riding with me. We played around with prices till we came to one that was exactly what we needed. I will no.linger deal with any other dealership except Sewell, even for my Tahoe, they are fixing what's wrong without hesitation and without issues or waiting long periods of time. It should be done in a few days. This is one very happy mom, grandma and customer, thank you Sewell you have a customer for life!!

My air conditioner compressor failed and my extended warranty would only allow me to take my Blazer to a dealership to get it repaired. Being that Midland/Odessa is always booked out for months, I opted to take it to Andrews since we’ve never heard anything but good about them. Mind you this was when they were under different management (the GM is no longer there). Dropped it off on Thursday and never received one phone call from them the whole time they had it. I called them several times requesting an update on the situation with the warranty company and every time was sent to vm, never getting a call back. The unprofessional way they handled things is very upsetting. The receptionist gave me the only information I ever got while my vehicle was there, letting me know the girl that handles the warranty side of everything had gone home early both days. All I ever wanted was to speak with someone in service in regards to my vehicle and when it would be done, but they clearly didn’t care to take 2 minutes and either answer or make a phone call. When I picked up this morning and expressed my dissatisfaction with the gentleman in service, he wouldn’t even look at me, kept staring at his computer screen and just kept saying “ok” to me telling him I would take it to Snyder next time and wouldn’t be back. I do NOT recommend them. Such a shame they’ve gone so downhill.

From the moment I walked in, the staff was welcoming and professional. The sales team made the buying process easy and stress-free, explaining all options clearly without any pushy tactics. The service department continues to impress me with their efficiency and attention to detail. They keep me updated and make sure my vehicle is well taken care of. Great teamwork all around!

Shout out to Sewell Chevrolet’s service department. They were so helpful and friendly. I ordered a front license plate holder. When it came in, the service technician offered to install it on my car. When I went to pay him for his service, he told me there was no charge. This is definitely where I will buy my next car!

I’ve purchased multiple vehicles from Sewell Chevrolet GMC and have consistently had a great experience every time. I’ve worked with several sales agents over the years and have also serviced all of my vehicles here. The staff is always friendly, attentive, and professional. At this point, I’m not a stranger walking into the dealership. They know us and treat us like valued customers. Highly recommend!