Sewell Lexus of Dallas

Was interested in getting a new car so I researched Lexus dealerships in DFW. I went with Sewell Dallas since they had the best reviews and they did not disappoint! Abe Gomez saw me as soon as I walked in and took care of me right away. I already knew exactly what I wanted and was willing to wait or have customized. He found a car in the shipping process that was the exact color I wanted with all the features. I was willing to wait for it so he kept me updated along the way. Abe was fantastic and made the process enjoyable and easy. I would definitely recommend asking for him if you’re interested in purchasing a car from Sewell. This was the best car buying experience I’ve ever had and I’m loving my new car.

I recently purchased a 2020 Toyota Camry Hybrid from Sewell Lexus of Dallas, and I had an outstanding experience from start to finish. The real star of the process was Leo Gous. From our very first interaction, he was professional, responsive, and incredibly easy to work with. Buying a vehicle can be stressful, especially when you're replacing a car you've had for many years (14), but Leo made the entire process feel comfortable and straightforward. He was never pushy or overly aggressive, yet he was always available to answer questions and provide information when I needed it. What I appreciated most was his transparency. He provided clear pricing, explained the numbers, and made sure I understood the process without any pressure. When I had to travel unexpectedly for a funeral, Leo was flexible and worked with me remotely to get things started so the vehicle would be available when I returned. That level of customer service meant a lot. I would also like to recognize Trish. I missed some things, however, she called me and was thorough, organized, and made sure all of the paperwork and coverage items were signed. Overall, this was one of the best dealership experiences I have ever had. The entire team treated me with respect, communicated clearly, and made what could have been a stressful situation feel manageable and even enjoyable. If you're looking for a dealership that values professionalism, transparency, and customer service, I highly recommend Sewell Lexus of Dallas. Thank you, Leo, and the team for making this such a positive experience.

Elmer Amaya at Sewell Lexus delivered the best car-buying experience I’ve had. He is friendly, professional, and highly responsive, even on weekends. He stayed flexible throughout the process and consistently went beyond what was expected to make sure everything was smooth and aligned with what I wanted. I’ve purchased three cars before, and this was my first time at Sewell Lexus Dallas. It stands out as the best experience overall, and Elmer made it even better. Strong recommendation for both Elmer and the Sewell team.

From start to finish, our experience at Sewell was top-tier. We had visited another dealership earlier that same day, and the difference was night and day. At the first location, the salespeople were literally camped out in the parking lot, which felt overwhelming and honestly a bit off-putting. When we arrived at Sewell, we were greeted professionally and introduced to Braden (and Patrick). From the very beginning, the approach was completely different—calm, respectful, and focused on understanding our situation. We were upfront about being significantly upside down on our current vehicle and coming out of a less-than-ideal experience with a previous dealership. Braden took the time to walk us through our options, clearly explaining why making a move now could be more beneficial than waiting. What stood out most was that he did all of this without any pressure or typical “sales” tactics. It felt like he genuinely wanted to help us make the best decision, not just close a deal. That level of transparency and professionalism made a huge difference for us. Beyond the purchase itself, Sewell’s customer service was outstanding from beginning to end. Everything was handled seamlessly—from the trade-in process to even taking care of our toll tag transfer. Every detail was covered, which made the entire experience feel smooth and stress-free. We truly appreciate the way we were treated and would absolutely recommend Sewell to anyone looking for a dealership that values customer experience and integrity.

I recently purchased my Lexus UX 300h from Sewell Lexus and had an amazing experience from start to finish. My salesman, Tino, was absolutely great. He built genuine rapport with me and made me feel comfortable throughout the entire process. One thing that really stood out was how thoughtful he was — he even gave me the blue two-door Lexus coupe toy that I had been admiring on his desk because he knew how much I love two-door coupes, even though I had fallen in love with my UX 300h. After being in a car accident and juggling so much personally, this experience could have easily been overwhelming, but Tino truly listened to my situation and made me feel seen. He talked me through everything clearly, made the transaction easy, and ensured I understood every step of the process. Everyone at Sewell Lexus was kind, welcoming, and professional. I highly recommend Sewell Lexus and Tino to anyone looking for their next car purchase. Customer service like this is hard to find, and they truly made a stressful situation feel smooth and positive.