Shamaley Auto Group

Good evening, Mr. Logston, I had posted a review on Google about a vehicle I purchased from Shamaley Buick about two months ago. I had stated how dissatisfied I was with the sale because of so many issues that came up within a short period of time. Within two weeks of the sale, I had a check engine code due to a misfire in chamber six. I took it to your dealership and it was seen five days later. The technician replaced the spark plug in chamber six and code disappeared. I also found, at the time of pickup, a note in my Jeep that stated “not for sale” which makes me question as to the quality of the vehicle I had already signed for and purchased. Four days later, the code reappeared stating that chamber one had a misfire. I went with a different mechanic who replaced ALL spark plugs and ignition coils; something your technicians should’ve done by doing a thorough check not only when it was being handed over to your dealership from the initial trade in but again when I took it for service for the first error code. Almost two weeks after that, my Jeep began over heating when I would accelerate. I checked the fluids as best I could as I’m not a mechanic, and noticed the coolant fluid was low. Again, something your technician’s should have checked. I had to take it to a mechanic and had the temperature sensor replaced. As of today, I have now encountered an issue with the front drive shaft. After taking it to yet another mechanic, it was determined that the drive shaft currently on the Jeep Wrangler is stock and could not be compatible on a Jeep with an after market lift. I have been quoted by different mechanics between $800-$1,000 to replace the front drive shaft. And now, the wiring to the battery could be faulty secondary to the battery dying almost twice a week. I have to open the hood and move the wires around so the Jeep can start. There is also a leak from the driver side freedom panel that drips water anytime it rains. I have tried to remedy this issue myself with all weather insulation tubing. Seeing as how I’m not a mechanic or work in auto body, it has been a failure. I haven’t even begun to tell you that the detail I was promised was never given. There was literal trash under the carpet in the Jeep as well as dog and human hair. I fear that after this issue is fixed, I will encounter another expensive problem with this Jeep and have to fork out even more money. I have spent close to $600 in repairs, put $600 down and and looking to spend another $1,000 to fix errors that

Horrible service!!! Pésimo servicio! They sold a truck that we were in the process of financing without even giving us a courtesy of warning. One day to the next because according to them the process was taking too long (one week) and waiting on their own bank to approve. Sales person said the truck not be sold or shown to anyone while the paperwork was in process but the general manager decided other wise!!! All he cared about was getting money. Went over our paperwork and sold it to someone else without as much of a call. The general manager gave us a call after he sold it to say they dont hold vehicles or give priority to anyone. So all the paperwork getting sent, paycheck, w2's was not nothing! Waste of time! And still has the nerve to tell us he was other trucks we can looks at!!

One of the worst Stealer-ships on earth, I had to rescue my friend from these leeches today 4/10/2023, it is sad how corrupt they are at every level, never use this stealer-ship for anything, if your car breaks down in front of them push it to another place, they are actually that bad...Shockingly horrific...and that is on their best day.