Franchise Dealer

Shepard Chrysler Dodge Jeep Ram

Thomaston, ME

4.7(258 Google reviews)

Brands

JeepChryslerDodgeRam

Contact

178 New County Rd, Thomaston, ME 04861
(207) 466-2648shepardchryslerdodge.com/

Google Reviews

# Summary The dealership is consistently praised for its knowledgeable and attentive sales staff who prioritize customer service, offer competitive pricing and financing, and go above and beyond to accommodate individual needs. Customers highlight the team's straightforward approach, genuine follow-up support after purchase, and ability to make what is typically a stressful process enjoyable and efficient.

Jessica Severson3 weeks ago

I had the absolute best experience ever! Nate, Brad and Jeremy made this experience smooth and easy. The interest exceeded my expectations and the payment fit my budget. We love out new SUV and are excited to be a part of the rubber duck family. I am now a lifetime customer. Thank you Shepard Dodge, Chevy & Jeep! You rock!!!

1970 Hemi Roadrunner2 months ago

I bought a new Ram 2500 from Shepard auto group. Ask for the salesman Gorden Simmons, he was really great to deal with. He’s a straight shooter and doesn’t play the typical games you get when purchasing a vehicle. He will work hard to get you in the vehicle you are looking for at the lowest price possible. He gave me an unbelievably great trade in price for my truck I traded in. 20% more than every other dealership I visited. Even after the sale he was still very helpful with any questions I had about features in the new truck. I’ve bought many vehicles over the years and usually once you sign the paperwork the salesman wants no more to do with you because he’s already made his sale but definitely not the case with him/Shepard auto group. I’ll be buying every vehicle in the future from them. 5 well earned stars.

Sara Littlefield-McLaina month ago

Let me tell you a story about a stressful month. Picture it, May 2026 and my dog suffers a neurological event while hiking in Rangeley that left us all stressed out and scared - and if you're a dog lover, you get it. Emergency vet visits in Southern Maine, specialty neurology consults, MRIs...and so on and so on. And then somehow the universe heard me say, "What next!?" and took it as a challenge - and my car died. ...and so I found myself car-less and faced with the daunting task of car shopping. Somehow I had to figure out how to take time off from work and leave my neurologically injured dog to go look at cars and deal with salesmen who direct questions to my husband instead of me. (IYKYK...right ladies?) So, I started to browse the local to us dealers, figuring I could minimize my time away from home and keep my dollars local. What started as innocent browsing online, turned into a full blown car buying experience like no other. (I also got incredibly lucky that Shepard had 2 of the exact vehicle models I wanted to test drive -- I didn't buy one, but the Chevy Trailblazer is an amazing little ride and super cute to boot!) First of all, let's start with Zak. Zak was knowledgeable, helpful, and had a great sense of humor throughout the entire process. Car shopping - and especially the buying part - is not my favorite activity, but Zak worked closely with my husband, Rick, to make everything as streamlined and painless as possible. One thing I especially appreciated was how Zak treated ME (not my husband...this is MY car, not his) as the customer throughout the process. Even though my husband was helping coordinate much of the shopping, Zak never talked around me or directed conversations solely to him. He made a point to keep me informed, reached out directly with updates, and made sure I felt involved and comfortable every step of the way. The team at Shepard went above and beyond, accommodating my work schedule by allowing Rick to bring vehicles to me for test drives during the day. They also handled nearly all of the paperwork over the phone, which made the process incredibly convenient. When it came time to pick up my new-to-me Mazda CX-50, I was in and out of the showroom in less than 10 minutes. Zak also went out of his way to make the experience fun and exciting. From sending updates along the way to hyping me up on pickup day, he made me feel genuinely excited about my purchase instead of stressed by the process. Second and to top it all off, the finance team secured a great interest rate and kept me right within my target monthly payment. I can't thank Zak and the entire Shepard team enough for making what is usually a stressful experience so easy, efficient, and enjoyable. If you're in the market for a new or new-to-you vehicle, do yourself a favor and go see Zak at Shepard - you'll be glad you did!

LivingWater Lunkers5 months ago

Amazing experience with the sales team. Wiley the salesman was absolutely amazing went above & beyond and helped me get the vehicle I wanted along with Austin in finance! I strongly suggest getting your next car from Shepard Chrysler!!!

Cathy Sleeper4 weeks ago

Thank you, Zach Kimble at Shepard’s Auto Group in Thomaston, Maine. You made buying my new car a great experience. If you are looking for a responsive, practical and helpful sales person, go see Zach.

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