Sherbrooke Mitsubishi
Sherbrooke, QC
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# Summary The dealership receives mixed feedback regarding service department responsiveness and pricing competitiveness, with one customer reporting an unmet commitment to provide quotes; however, the sales team and overall buying experience are consistently praised for professionalism, lack of pressure, and attentive follow-up care. Multiple customers highlight positive interactions with salespeople and satisfaction with the purchase process, though concerns exist about service department communication and quote delivery.
I call the dealership in order to get a quote for 4 winter tires plus installation from service department, the price they quoted was $1,400 for winter tires with rims and $1,000 for mounting winter tires on existing rims. I told the guy that I got a quote from Mitsubishi in Brossard for $1,051 for winter tires plus installation and $875 from Canadian Tire. I told the service rep. that I needed cheap winter tires for I will use it for only 4 months. He promised me to send the quote for winter tires plus installation and winter tires mounting on existing rims on my email for my 2021 Mitsubishi RVR. This is the first year that I am in Quebec from another Province. So far, I have never received the quotes after I spoke with the guy one week ago. My name is Raffick Moos. Is that good customer service?
Bought a used car from here a few weeks ago and the experience was great. I was looking for some specific, didn't want to spend a lot of hassle, and the salesperson Marc-Andre took care of everything. The whole process was quick and painless. When there was a minor issue to correct they took it in and addressed it no questions asked. Given my experience here I wouldn't hesitate buying another used or new car from them.
They wanted our lancer bad and wanted to see what they could offer us. Came out with a brand new RVR 2020. Very good sellers and good service too. Don't think I'll change car dealers anytime
Very nice car dealership. Didn't feel any pressure to buy it now. But it played a big roll in us deciding to buy a car there.
First time that I have purchased a new car and they have always provided me with exceptional care/follow-up as well as being accessible for my silly questions
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