Franchise Dealer

Shottenkirk Acura Huntsville

Huntsville, AL

4.8(1,861 Google reviews)

Brands

Acura

Contact

2402 Leeman Ferry Rd SW, Huntsville, AL 35801
(256) 715-3219shottenkirkacurahuntsville.com/

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Google Reviews

The dealership receives consistently high praise for its knowledgeable and attentive sales staff, who go above and beyond to deliver exceptional service and accommodate customer needs. However, one customer's experience was diminished by the dealership's refusal to address a cosmetic defect discovered after purchase, raising concerns about post-sale support and customer retention.

Amy Franz6 months ago

What an awesome experience today with Travis and Shottenkirk Huntsville! Not only did he deliver a test drive to my driveway, he went above and beyond to make my dreams come true! A new ride that’s slick, beautiful and quick! If you want your dreams to come true too, call Travis today! You won’t be disappointed!

Michelle Johnson8 months ago

I had an absolute wonderful experience. From the time I walked in the door I was greeted by the most delightful lady at the front desk. Peyton (product specialist) was so great and made this buying experience the best! I also really enjoyed working with William (manager) He was thorough, very knowledgeable and made me feel at ease. I was in a little bit of a hurry that morning and everyone worked together as a team and made my buying experience exceptional. I would highly recommend Shottenkirk. Thank you, Michelle

Ross Gagliano7 months ago

Greatly appreciate Travis who was great to work with. He was very professional, knowledgeable, listened to my questions and worked to ensure I received the best possible deal. He made delivery simple and easy. Please pass on my thanks. Kennie, the used car manager, worked with me to finalize and close the gap and agree on the 2018 RDX sale price. Randy, the business manager was very easy to work with and worked to obtain a great loan rate. Appreciated him taking time to clearly walk me through the document signing and answer all my questions. Last but absolutely not least! Shaundra, at the reception desk. Wonderful first impression. She provided a welcoming atmosphere, brought me a bottle of water as I began the purchase process with Travis. She provided the experience when I called the following day and during my second and final visit when we picked up the car for my son. Amazing team who professionally serve as public face for Shottenkirk Acura. No, I am not affiliated with the company or any employees. My single and only intent and purpose is to share my purchase experience and recognize excellence. My satisfaction is the appreciation and gratitude my son expressed to me for his RDX as he heads to Auburn next month. Knowing he has a safe, dependable SUV he appreciates and happy travel in is my only payment.

Rebeka Hovik2 months ago

Peyton and Travis were great with helping us make a deal for our Acura! Scott was fantastic and very thoroughly explained all of the packages and paperwork which I am very grateful for! Everyone I talked to while we were there was so nice!

Julie Burns2 months ago

I originally left a very good review. Let me start by saying our salesperson was incredible! When we got home we noticed a bubble on the fender. It looks like (on both sides) there is a peel and stick cover over the fender on both sides. So I sent a picture to see if they could fix it. Well lo and behold they won’t. Not good business for what would have been a recurring customer.

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