Shottenkirk Hyundai Rome

I have bought two vehicles from Shottenkirk Hyundai. Recently, a 2026 Santa Fe when they were located in Canton. After having the vehicle a family member that sat in the back seat told me that they could see a cut on top of the drivers seat. When I called them and talked with someone they said they couldn't do anything about it. Then, I called and ask to speak to a manager. The manager said that the extra coverage that I bought to cover anything that the warranty didn't would only cover a stain and not a rip or tear. I had a professional upholstery man tell me that it looked like it was made when the dealership cut the plastic off the seats. The manager said that he would call me back but I never received a call. I am pleased with the vehicle but not the dealership. They are not professional as they don't seem to care or believe what you tell them. I am not used to this treatment from a dealership. Will not be buying another vehicle from them.

Jonah and all the crew made for an unexpectedly great experience! They were very kind, professional, and helped me navigate a complex good will assistance repaint with Hyundai corporate. They provided me with a nice courtesy rental while the car was being painted. At their shop, all recalls and repairs were completed quickly. My Sonata got a new lease on life, and is running and looking great. They went above and beyond to stand behind the good reputation of Shottenkirk and the Hyundai brand. Highly recommend!

Shottenkirk Hyundai has earned my business. Our sales person Brett G. asked all the right questions and quickly found the car that best fit our needs. Then the Manager Bernie B. worked hard to bring it all together quickly. Thank You Shottenkirk Hyundai!

Went in for my last free oil change and tire rotation. Checked car over and did the job in 30 min. Have had good service and friendly people each time I’ve been there. Will continue to have my car serviced there.

I had my 2025 Hyundai Santa Fe serviced by Shottenkirk Hyundai in Rome today. The overall experience was great. I was welcomed as soon as I arrived. Everything was explained to me quickly, but not in a manner that made me feel like I was being rushed out of there. Upon pick up, again everything that had been done was reviewed with me. My car was just as clean as it was when I dropped it off. I will definitely continue to use Shottenkirk Hyundai.