Shottenkirk Toyota San Antonio

We have been shopping for my daughter Anna for 2 months for a car for her Hs graduation. Contacted Allen Fernandez at Shotten Kirk Toyota in san antonio. He showed us a 2013 vw toureg with61jk miles. It needed tires and brakes. They repaired it and gave us a great deal we bought it weds. Allen Fernandez our sales man is phenomenal . He was patient not pushy,and was very nice. He listen to us and ours needs. He made sure we got a great deal and followed on ever update on the repairs. He made the car delivery is sooo special for my daughter wirh a big bow on the car and a personalized thank you note . He made sure she was fully gassed up. Best car buying experience we have ever had. Go see Allen Fernandez at Shotten Kirk Toyota in san antonio. Tell him Michael Friedmann sent you.

Felt respected, heard, and treated fairly—patient with us and not once did we feel pressured. Really felt like they cared about us as people and not just as another sale. ❤️‍🩹 They truly know the ins and outs of their products and the market. We learned so much! Prioritized as a second-time buyer. Awesome, unique inventory options compared to other Toyota dealers. We consider them family now. Thank you for everything, thank you for being so thoughtful, thank you for taking the time to get to know us and hear our stories, and I hope our son lightly knocking himself out while hitting your gong will be a gift that keeps on giving. [No children were permanently harmed during our new car celebration.] 😬💀❤️

Great customer service - ethical business Just bought a tundra there last week Truck was priced well High energy place, everyone’s got a smile on and a good attitude. Sales rep Alan was fantastic. Super attentive and professional. Manager Andrew was great, easy to work with and fair in negotiations. Walked out with zero regrets and feeling like I got a great value.

I went in on Thursday to go see what kind of options I had if I traded in my car this is when I met Justin we sat down I told him my wants and needs in a new car how I would love for a new car but would be open for anything told him mine and my husbands ideal budget and he said don’t worry I have you guys made the appointment to come in Saturday with my husband we got to our appointment early and Justin was already outside and had a smile on his face ready to get to Business he went and showed my husband two cars that he thought we would love was even patient with us due to having our two year old with us after test drive the two cars we started running number some where in the process of all this my husband must have said he also wouldn’t mind a new truck joking around well next thing we know we get told we got the car we wanted and than Justin wanted to show us one more thing first he pulls the truck that my husband wanted said we can make a deal raise in both our cars and the both of us walking out with 2026’s. After some time Justin came back with another smile and said we have a deal worked out and you both are gonna be happy after being there all day we walked out with not only my new car but my husband new truck as well Justin set out on a goal and never once disappointed us at all treated as if we been friends or family for years even hung out with us for a while asked about our child how we meet and what lead us to getting new cars heck Justin even made sure that both our new vehicles was detail and full tanks of gas before we left and the best part was they worked with us with zero down I couldn’t ask for a better experience if you gonna buy a car or in the market for a new one go ask for Justin this man can work miracles and you’ll walk out happy never once did Justin lose his smile all day at all so thank you again for dealing with us all day long Justin from the Woodhull family

I’ve been working with Jhan since November searching for the perfect Lexus NX, and from day one he was incredibly communicative, patient, and helpful. This month, the universe finally delivered the exact color, year, and low mileage I wanted, and I scheduled a meeting with him right away. Meeting Jhan in person confirmed everything. I found him to be sweet, genuine, and easy to work with. My husband and I felt completely comfortable and at ease throughout the process. The toughest part, of course, was reaching the right price where both the customer and the business could win. It turned into a fun and friendly battle with Andrew, the sales manager, and in the end, we all walked away happy. Jorge guided us through the financial process smoothly and worked tirelessly alongside Jhan to make sure the car was detailed and ready for us. They truly went above and beyond our expectations. And to top it all off, after the purchase you get to bang a huge gong to celebrate, such a fun and unique way to end an already great experience! We left absolutely happy and grateful for such a positive car-buying experience. I highly recommend this team to anyone looking for honesty, professionalism, and great service!