Franchise Dealer

Sid Dillon Chrysler, Dodge, Jeep, Ram - Crete

Crete, NE

4.2(54 Google reviews)

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Google Reviews

The dealership is praised for exceptional customer service, accommodating staff, fair pricing, and quality work, with many customers highlighting positive experiences and willingness to go above and beyond. However, some customers have expressed concerns about potential pre-sale vehicle inspections, wait times for service estimates, and communication during the service process.

Leo Coleman3 years ago

Great dealership service department. Being Autistic this has been stressful. Everyone here has been very kind and understanding. I broke down 20 miles from dealership and 1200 miles from home. I had travel trailer with me. They squeezed me in the schedule so I could get worked seeing as I was just passing through and they let me stay in there parking lot with my trailer and also they let me get water so I could shower and cook. From a stress to calmness all due to these guys here at Dillon. If you have an issue with your vehicle they service, Chrysler, Nissan, Toyota, Chevy, and Buick basically every brand. Honest service department.

Doran Thompson9 months ago

A bit disappointed I bought a truck from here with 60k miles the passenger door stopped closing within 24 hours and the part is pretty pricey. The 4 wheel drive went out 20 days later The A/C broke at 6 months I’m not convinced that they didn’t know about any of these issues. The door in the very least seems to have been temporarily fixed.

Jeffrey Spencer2 years ago

I have been using Sid Dillon Ford services for a few years now. They are reasonably priced, do good work, and are willing to answer any questions I might have. Two years ago, they got me the exact tires I was searching for at a price cheaper than anywhere else. They have instilled confidence in me that any issues I might have they will be able solve reasonably and expediently. Update 1-10-24 Took wife's car in for an oil change. Something new added to the service is a video produced by the service technician of the inspection. The video link was texted to me before I even checked out. Nice add.

Phil Wharton4 years ago

I was not very pleased with the service. I waited for almost 3 1/2 hours to get an estimate on the repairs. And I had to go out to the service area to ask about my vehicle. I believe they should have come into the waiting room and told me. Then it took another 1/2 hour before I got my vehicle. I didn't get the repairs done due to the cost.

dburcham622 years ago

By far the best auto dealership I have ever dealt with. People are great, service is outstanding and cost is fair. Would recommend them to anyone !!

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