Smith Motor Sales of Haverhill
Haverhill, MA
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The dealership consistently receives praise from customers for its professional, courteous staff who prioritize customer satisfaction without applying high-pressure sales tactics. Patrons highlight the smooth, efficient service experience across all interactions, from the initial appointment and vehicle purchase to follow-up service and support.
Purchased from this dealer recently, not a new Mercedes-Benz unfortunately! Everyone I interacted with was very professional and courteous, I was very impressed all around. They even made getting a part I forgot as simple as it could have been. Highly recommend doing your business here, I certainly will again when I am in the market for that new Mercedes-Benz! Thanks Smith Motor Sales!
Very professional experience from start to finish. Appointment made easily and without delay, check in was quick and smooth, loaner car was great, video provided of service was helpful and clear, communication of service required and related costs was exact, completion was done on time, and my vehicle was returned clean. Everyone was pleasant and informative.
Your Driver Noel from Puerto Rico is one of the kindest people I've ever met. He arrived on time and showed an outstanding level of expertise and professionalism. We shared a great conversation with him during the ride to the destination. 5/5 stars
Chris W. was so great to deal with. If you want a smooth and no pressure car buying experience he is your guy! I would recommend him and Smith Mercedes to anyone looking at buying a car.
Great seamless process with a great crew that truly looks out for your best interest and strive to make their customers happy in any aspect. No pressure or overbearing pressure. Marc, Vitor, Jonathan, Brock, and Chris were all very helpful throughout the process and was able to get me into the vehicle I wanted. I look to do future deals with Smith motors.
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