Smithtown Toyota
Smithtown, NY
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# Summary This dealership is praised by customers for its transparent pricing, stress-free buying process, and exceptional customer service from sales and finance staff who prioritize customer needs over aggressive sales tactics. Multiple reviewers highlight the knowledgeable and personable approach of individual team members who take time to answer questions thoroughly and make the car-buying experience smooth and simple.
I purchased my Certificated Gold 2022 Toyota Camry XSE AWD on 2/14/26. The salesman of Steve Cadesti took great care of in terms of the pricing of the vehicle, financing and the warranty and even changed the battery for free since prior to leaving with the vehicle. I was in and out since I already knew that I wanted this exact vehicle. If you need any vehicle from Smithtown Toyota go see Steve and he will take great care of you.
Big thank you to Mike K. for helping my wife and I get into our new Grand Highlander. He went above and beyond to make the process easy, transparent, and stress-free. We never felt pushed, just genuinely helped. Communication was great from start to finish and we’re really happy with the outcome. Appreciate all the work you put in for us, Mike. Highly recommend asking for him if you’re shopping for a car! We also wanted to recognize John F. in finance and Danielle for their help as well!
Thanks Phil my sales consultant and Diego the best finance manager straight forward good business. Smithtown Toyota was a smooth and transparent car buying experience. No hidden fees . Love my 2024 gold certified RAV4. Thank you and finally a dealership that makes it easy and simple stress free.
My Prius was 17 years old so I decided I needed a new vehicle. I knew I wanted a RAV4. Steve was great! My sister and I asked so many questions and he answered every one. He then allowed us to take a test drive in the RAV4 Premium. I was in love. Steve then explained the sale that was running and how much it cost to get the vehicle. He made it so easy for me to get everything I wanted and nothing I didn't want (sun roof). I highly recommend Smithtown Toyota and Steve if you are looking for a new vehicle.
I recently had an excellent experience working with the team at Smithtown Toyota. After purchasing a Toyota from an out-of-state dealership about a year ago, I contacted several local Toyota dealerships regarding an extended warranty. Unfortunately, I never received a response from a single finance manager. When I called Smithtown Toyota, I was connected with Diego Rivas, the Business Manager. He took the time to explain all of my options, answered my questions thoroughly, and made the entire process simple and efficient. Diego was knowledgeable, professional, personable, and genuinely easy to talk to. Everyone I interacted with at Smithtown Toyota was friendly, welcoming, and accommodating from the moment I walked through the door. It’s refreshing to find a dealership that values customer service, even when you’re seeking assistance with a vehicle purchased elsewhere. If you’re looking for a Toyota dealership in Nassau or Suffolk County, I highly recommend Smithtown Toyota and encourage you to reach out to Diego for assistance.
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