Snethkamp Chrysler Dodge Jeep Ram of Gaylord
Gaylord, MI
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# Summary Staff members at this dealership are consistently praised for their professionalism, knowledge, and genuine customer care, with salespeople taking time to understand individual needs and service departments working efficiently to solve problems. Customers highlight honest communication, lack of pressure tactics, and personalized attention as key reasons they return and recommend the dealership to others.
The gentlemen were so nice and knowledgeable ! They informed us of everything they did and a sale they had going on which we accepted. They did a multi point inspection and let me know a few concerns. They didnt try any scare tactics. They were so awesome. I really enjoyed that experience.
Matt Woolley was AMAZING ! We were traveling from Phoenix and he knew before we said anything, that this needed to get done so we could continue our trip. He got us in quickly and the work was done in under 2 hours. He even provided a parking place for our trailer and offered us electricity. What professionalism and dedication this service department showed us! 100 percent satisfaction!
I recently purchased a brand new 2026 Jeep Grand Cherokee from Snethkamp in Gaylord, and the experience was top-notch from start to finish. Jennifer was absolutely fabulous to work with. She took the time to truly understand and pinpoint exactly what I was looking for, eventually finding a vehicle that checked every single one of my boxes—and then some! It’s rare to find a salesperson so dedicated to the "perfect fit." Once we found the right Jeep, Brennan in the finance office took over and was able to secure my financing quickly and efficiently. Overall, it was a seamless, fabulous experience. Jennifer rocked it, and I am absolutely loving my new ride!
As a repeat customer, I can confidently say the service continues to exceed my expectations every time. Jazzmyn once again provided an outstanding experience from start to finish. She is professional, knowledgeable, honest, and truly cares about making sure I am completely happy and comfortable throughout the entire process. Her excellent communication skills and dedication to customer service are exactly why I keep coming back. I highly recommend Jazzmyn to anyone looking for a trustworthy and exceptional car-buying experience!
Bought a used car from here and was a great experience! What made it a great experience was Jazzmyn. She made the process effortless along with being honest, caring, and keeping in touch daily. If looking for a vehicle this is the place. I plan on coming back for my next vehicle and will recommend people to purchase a vehicle from here and specifically ask for Jazzmyn. Thanks again!
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