Franchise Dealer

Sonia's Chrysler Dodge Jeep Ram

Orange, MA

4.5(422 Google reviews)

Brands

ChryslerDodgeJeepRam

Contact

95 New Athol Rd, Orange, MA 01364
(978) 249-4723soniaschryslerdodgejeepram.com/

Google Reviews

# Summary The dealership receives mixed reviews, with some customers praising the friendly and professional staff for smooth transactions and positive experiences, while others report aggressive sales tactics, sudden price markups, poor vehicle quality, and unresponsive management. Several reviewers warn potential customers about questionable business practices and vehicles sold in worse condition than represented.

Typicalfn Player6 months ago

My experience was lovley the owner is really pretty i think they like me i hope we can get married soon but also the customer service was amazing i love this place very much

AJ Ramey5 months ago

Great experience at Sonias Chrysler Dodge Jeep Ram! Friendly, professional staff, no pressure, and everything was handled smoothly from start to finish. Love my new car and would definitely recommend them to anyone in the market.

Daniel Heberta month ago

I bought 2Jeeps from Mike in the last 6 months. He is good people. Give him a shot you won't regret it.

Dario Djuric10 months ago

Bad customer service, and a sleazy salesman at the top. Instead of addressing your issues they try to get you into a more expensive vehicle. DO NOT GO HERE! THEY ARE GREEDY! AND WILL PUT YOU IN MORE DEBT INSTEAD OF BEING CUSTOMER FRIENDLY! The GM/ Owner will try everything just so that they don't have to fix your vehicle. If you do buy from them, don't say I didn't warn ya!

Tom Hatstat4 months ago

BE CAREFUL! I test drove a car and showed interest and made plans to come back the following day to discuss purchasing the vehicle. The next day when I got to the dealership, they had marked up the vehicle price by over $1,000 from what it was listed as when I test drove it. Shady right? Waited almost an hour and a half for someone to talk to me about the car. I should have walked out, but I needed a car. The vehicle that I could afford had some issues that needed to be addressed before I bought it. They “fixed” the two very small issues but it took over a month for them to fix a brake issue and address a small leak. 2 months later, well past the 30 day warranty, I’m replacing the transmission, fixing a low compression issue, replacing the rear differential because an axle was popped out, a new clutch, so on and so forth. A lot of issues with a car that I was promised by the manager was a very good condition. He said he wouldn’t sell anything that wasn’t junk. Turns out mine was junk. Don’t buy. Shady

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