Sons Ford Auburn

We just purchased a used car at Sons Ford, a Lexus RX 350. After days of frustration trying to deal with other car dealers and owners, we were thrilled with our experience at Sons. Our salesman was Chris Cooper and he is a very professional and knowledgeable person. He patiently helped us understand the vehicle and answered our detailed and sometimes ridiculous questions. Then Chris Currie walked us through the paperwork and completion of the purchase, also patiently answering all of our questions and leaving us with a great feeling of satisfaction. Doc in the service department was also very helpful and courteous. We love the vehicle and are glad we found Sons Ford to buy our car and highly recommend that team for your next purchase.

I recently bought a new 2025 Ford F150 Tremor from Ben at Sons Ford. I live three hours away and no other dealer came close to Son’s Ford price . And the price they had listed was the price of the truck. They didn’t add a bunch of discounts on the price of the truck to make their price look good. Ben had everything ready when I got to the dealership to pick the truck up . The financing department was easy to work with and they didn’t try to add any fees . Everything was just as we discussed on the phone and email. They actually gave me some money back because they had miscalculated some things. Tell me a dealership that does that🤣!

I want to share an amazing experience I had with Sons Ford Mobile Service from start to finish. It all began when a technician noticed my Ford Mach-E while he was in the neighborhood and was kind enough to leave a business card on my windshield. My car wasn't due for maintenance anytime soon, but I held onto the card, and I'm so glad I did. One Friday evening, I called and spoke with Courtney Myers, the mobile service coordinator. She was incredibly kind and efficient, getting me scheduled for mobile service in less than a week. Wonderful first impression. On the day of service, the technician called ahead to let me know he was about five minutes away. I appreciated that courtesy. When he arrived, I realized he was the same person who had left the card on my windshield! (My apologies, I didn't catch his name.) He was professional, highly knowledgeable about Ford EVs, and took the time to explain everything. He completed my routine maintenance and addressed several open recalls on the vehicle during the same visit. Sons Ford Mobile Service is a game-changer. The convenience, the professionalism, and the genuine care from both Courtney and the technician made this one of the best service experiences I've ever had. I highly recommend them to any Ford owner, especially fellow Mach-E drivers!

When I first moved to Auburn, I took my Navigator to Son’s for service and was extremely disappointed. I swore I would not take it back there again. Then I met Garrett, one of the service managers, and he let me know that there had been some significant changes and asked me to give them another chance. I did and I could not be any more pleased with my last two service visits to Son’s Lincoln. Garrett stays on top of things, keeps me well-informed, and makes sure (in my mind) that all the work is completed in a timely manner and is done completely and correctly. Great Job at a service - and customer - turnaround.

I recently had the opportunity to buy my dream car from Sons Ford in Auburn. From start to finish, the experience was exceptional. Living in New York and searching the web, I came across the exact Corvette that I had been looking for. After some back and forth over the phone, my sales rep, Brian Jones, and I reached a fair agreement on the price. I flew down to test drive the car & finalize the paperwork, and from the moment I arrived, I was treated like family. Brian and the team gave me a warm welcome, included me in their BBQ lunch and even showed me around Auburn, which made the experience even more memorable. What really stood out was how seamless everything was. Enclosed transport was arranged the day of, so the car arrived in New York a day after everything was finalized. Thanks to Brian, I’m now driving my dream car, and I couldn’t be more appreciative. I highly recommend anyone looking for a car to ask for Brian Jones!!