Sorensen Auto Plaza
Shenandoah, IA
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Google Reviews
# Summary Staff members, particularly an employee named Erica, consistently receive praise for providing friendly, patient, and helpful customer service throughout the purchasing process. The dealership is noted for working flexibly with customers on financing terms, offering inclusive warranties, and going beyond standard practices to ensure customer satisfaction.
Erica was amazing! She helped me at every step and if I didn’t understand something made sure to help me understand! If you or someone you know is in need of a good vehicle, I highly recommend stopping by Sorensen Auto Plaza!
I have had nothing but amazing customer service and understanding from Sorenson’s. I purchased a vehicle that did require a new motor, and they included the repair in the warranty. I felt that was going above and beyond what they should have and am very appreciative of their understanding in difficult situations as well.
Erica was absolutely amazing and they were able to help me get into a vehicle with limit amount of money down! Thank you Erica and Sorensen auto plaza for all your help and getting me into something!
Just good people, ready to help, no pressure, they worked with me on down payment and how much my payments would be. I left a happy new car owner. I highly recommend!
Erica made both times of buying a car fast an easy! Super friendly, informative, an helpful! Highly recommend!
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