Franchise Dealer

South Fort Chevrolet

Fort Saskatchewan, AB

4.5(429 Google reviews)

Brands

Chevrolet

Contact

10109 89 Ave, Fort Saskatchewan, AB T8L3V5, CA
(780) 998-7881southfortchev.com/

Follow

Google Reviews

# Summary The dealership receives praise for friendly staff, fair pricing, and smooth sales processes with standout representatives, though experiences vary significantly depending on individual salespeople. Customer satisfaction appears to decline after the purchase is completed, with some reporting issues related to vehicle condition inspections, post-sale follow-up, and unfulfilled promises regarding delivery items and promised rewards.

Ilya Manuliaka month ago

For many years I wanted to get a brand new vehicle for my family, and I finally did it with Southfort Chevy. Josh Harris is by far the best person to deal with. Very easy, very quick, no BS, very professional. He was always in open communication and took care of me and my family and kids. Highly recommended!!! Definitely the best experience. Thank you Josh!

Steven Truong3 months ago

I recently purchased a used 2022 Kia Telluride Nightsky from South Fort Chevrolet and had it delivered to Calgary. Overall, the sales process with Ashton was smooth and fair with good communication. Despite undergoing their 176 point inspection, I had a pre-purchase inspection flagged an oil leak and recommended replacing as the shocks as they found sweating. They repaired the oil leak without issue but dismissed the sweating as normal operation and but not service or replace the shocks. Pros: - The price was fair and the delivery to Calgary was handled efficiently. - The dealership acknowledged and repaired an oil pan leak before delivery. Cons: - Oil pan leak and sweating shocks were not found or acknowledged in their inspection and needed to be found through a third party inspection. - The car definitely didn't seem like it was detailed at all. There was visible debris in the shifter boot, crumbs in the console seams, and uncleaned surfaces (dirt in back seats that would have come off with a simple wipe). Even the sales rep that I was dealing with said it was not acceptable. They asked me to send them a quote for an interior detailing. After receiving that quote, they said they wouldn't cover it. I asked for a modest credit ($200) to help get the vehicle cleaned. Josh (the sales manager) ignored my request, and ignored multiple follow-up emails and requests. If you are a remote buyer, be aware that a 176 point inspection and 'Certified pre-owned' may not mean 'detailed,' and don't expect much support once the bank draft has been handed over. It can really sour the experience when you have a car shipped to you, only to find dirt, crumbs and grime all over the place. I’m generally happy with the car, but for a $40k purchase I am extremely disappointed that my experience was ultimately soured by a $200 credit.

Barry Peabody2 months ago

This was my first visit to this dealership, and I enjoyed the experience. The atmosphere was relaxed, and the staff seemed happy and were all small town friendly. This is a smaller dealership in a rural community, and I really appreciated the vibe they generate. Not like a big city dealership - a bit more laid back. My sales representative, Victoria, was great and a well prepared pro. Absolutely zero pressure and never felt rushed to close a deal. Aside from her being a Yankees fan, she was great, and I recommend her. I bought a car from them, and I look forward to picking it up next week. Thanks South Fort Chevrolet!

Kaylin Charbonneau4 months ago

Konrad made our vehicle search easy and quick. He found us our dream Chevrolet Traverse for a good price, and gave us a good price for our trade in. He was quick to reply & very straightforward and made the whole process easy! Nabil made the actual paperwork flow easily and without problems. Thanks Southfort Chev!

DJa month ago

We recently bought a new suv here and the experience was very good until we came to pick it up. Once everything is done to make the deal the cares at the dealership drop significantly. Pick up and dropping off our trade in was a complete mess where no one seemed to know what to do. Months later we are still waiting on the extra rewards cards that were promised to be mailed but again nothing from the dealership. Lucky we have everything in email, so note to new customers get things in writing.

Get anonymous quotes from South Fort Chevrolet

Submit your car request anonymously — South Fort Chevrolet and other dealers in Fort Saskatchewan, AB will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →