South Shore Hyundai

I cannot say enough great things about Rinku!! She made the process of trading my finance vehicle into a new lease seamless. She was kind, informative, and made sure to walk me through every step leaving no questions unanswered. I called her and told her exactly what I was looking for before even stepping foot into the dealership and she got everything done efficiently. I highly recommend using her for all of your car needs!

If you're shopping for a car, go see Rommel at South Shore Hyundai -- seriously, he's the best! I've gone through a ton of car leases and purchases over the years, and this was the easiest and most enjoyable one ever. Rommel made the entire process smooth, fair, and completely pressure-free. We negotiated once, he found the perfect car for my dad in just three days, and we were driving it home in under two hours. Rommel even came in on his day off to make sure everything went perfectly. That's the kind of person he is: genuine, thoughtful, and 100% dedicated to his customers. If you want a stress-free, feel-good car buying experience, Rommel's your guy. Couldn't recommend him more!

Update regarding the oil overfill issue! I want to follow up regarding the oil overfill concern identified on my vehicle in my previous review. When I first discovered the issue, I was extremely concerned and frankly very upset, given how much potential damage can result from an overfill—especially one caused by a simple mistake that should have been easily avoided. My own inspection and backup documentation showed the oil level to be more than an inch above the full mark, which is well outside the acceptable range. Upon arriving at the dealership, I was initially informed that I would be responsible for labor charges. As the issue originated from the prior service, I refused to pay, and the representative proceeded with the inspection after confirming with his manager that it will be free of charge. Their report indicated that the oil level was only “slightly above the full mark” and still within range. However, I noticed that the oil level had been reduced following the inspection, though this adjustment was not documented in the after visit report. I appreciate the confirmation that the engine sound and exhaust system are in proper condition. My priority is ensuring that no long‑term issues arise as a result of this incident. At this time, I will rely on the dealership ‘s assessment, but I will continue to monitor the vehicle closely. Should any concerns develop that may be connected to this matter, I will address them promptly. I would also like to express my sincere appreciation to Kevin Jang for his professionalism and understanding throughout this process. His assistance was greatly valued, and he handled the situation with clarity and respect.

We had a flat tire and had taken out the tire insurance. We called up to find out what to do and we got an appointment the next morning. It was taken in, checked out and sent in for authorization. The tire was replaced at no charge. Everyone at the dealership is very courteous , respectful and professional… from the “greeter” to the gentleman handling our problem to the lady at billing to the person walking us out.

The service staff is absolutely amazing! My service advisor Andrew mavros always takes excellent care of me calls me to keep me updated on the status of my vehicle’s service! Also want to give a shoutout to Latanya Blanton she was an absolute sweet heart had a great convo with her. Both of these workers made my day. Top notch customer service