Southern Country Auto Sales Gainesville

My 18 yo worked and saved for nearly a year to purchase his first car. Bryan and Doug made the process very easy. No surprises. No haggling. No pressure. Just helpful conversation and genuine people who cared about my son’s wants and safety. My son is thrilled with his car and I’m thrilled he will have a quality vehicle to get him through the years ahead. We even drove in from Tampa to look at this car. Worth it. And we’ll be back!

Took my daughter here to look for a vehicle. The vehicles we looked at were in less than good condition. We shopped other places and they had cars the same age, type, mileage that were in much better condition. When we told Jack that we were also looking at another vehicle at another dealer. He began looking them up and basically bad mouth them when he doesn’t even know them. He struck me as the typical used car salesman which is not a compliment. We were considering 1 of the cars but was turned off with the negative comments. Also, when we told him the most we could pay he still tried to go $2k over our limit and tried to justify that and ignored that we only had so much cash. Would have been a cash sale!!

I was experiencing ongoing issues with my car since purchasing it on Nov 23rd, and was extremely dissatisfied with both the condition of the vehicle and the lack of support I received since going into the shop on Dec 19th. Oil Issues: Within weeks of owning the car, I noticed the oil was short by four quarts, and black smoke was coming out of the exhaust. I took it to the shop multiple times for oil-related problems, which seems like a major oversight on the dealer’s part. Depreciation: I tried to trade in the car and was told it was only worth $15,000, which is $10,000 less than what I paid for it just one month in. This is also $13,000 lower than the value reported by JD Power when I bought the car. Battery & Alternator Failure: A month and a half in while driving, the battery light came on, and the power steering failed. The car completely shut down when I pulled into a parking lot, which was incredibly unsafe. I had to tow it to the dealership for an inspection. Major Repairs: After the inspection, I was informed that the car needed $7,500 worth of repairs, which was absurd considering I only owned the vehicle for a little over two months. It’s frustrating to pay $25,000 for a car that’s already riddled with major mechanical problems. I was left without a dependable vehicle and was stuck with a significant financial loss. I understand that used cars come with some risks, but the extent of these issues so soon after purchase is unacceptable. I reached out to the dealer only to be led on and made broken promises to make the situation right. At the end of the day I had to come out of pocket an extra 9500 to get into a dependable vehicle when it was all said and done. Don’t go here unless you have a dependable mechanic to look over what you are buying. I thought I could trust this place but was incredibly wrong.

Great experience and Jack was awesome to deal with getting our son’s first truck for him to purchase! Great price and great vehicle !

I like the car but I was lied to multiple times during the sale process. I was told the warranty i purchased was 24 month 24k miles, it's 18 months 18k miles. Was also told my 1st payment would be 45 days from the day of purchase. The payment is due 30 days after which is entire check before it was supposed to be due. This apparently can't be changed to what I was promised either....I haven't had any issues with the car yet (knock on wood) but I'm concerned now. How am I supposed to trust someone who blatantly lied multiple times? Im highly disappointed and only do future business with honest people. Edit: Shannon was a big help in getting an issue we had resolved and we really appreciate her for it. Thank u