Southtown Hyundai
Edmonton, AB
Brands
Contact
Google Reviews
# Summary The dealership earns consistent praise for its sales staff, with customers highlighting knowledgeable and personable salespeople who make the purchase process smooth and stress-free. However, post-purchase service experiences have been problematic, with at least one customer reporting unresponsive warranty support and dismissive service advisors who later reversed their initial denial of coverage.
I went to this dealership and the staff and managers are very friendly.My sale associate Theo Valade is a delight, he went over every thing with me.I would highly recommend him. My finance manger Mohamed Gaffar is a friendly person went beyond my expectations. I would highly recommend Mohamed , he works with you, no pressure no hidden charges, explains all my options. Thank you best Hyundai best I’ve been too. This is my 4th vehicle with hyundia.
Extremely disappointed with their post-purchase service. I brought my vehicle in for a warranty issue regarding a defect shown in the attached photos. The service advisor immediately tried to deny warranty coverage, stubbornly claiming it was a "stone chip." There is absolutely no physical impact mark, and the surface is completely smooth to the touch. Even after I pointed this out, the advisor kept arguing. It was incredibly frustrating and unprofessional. Eventually, a manager came over and agreed that it did NOT look like a stone chip. However, it has been nearly a month since they took my information, and I have received zero updates or follow-ups. They are all smiles and friendly when selling you a car, but the moment you need warranty support, the attitude completely changes. I highly regret choosing this dealership and will be looking for a different location for my future services. Actually, I first visited them back in December of last year regarding this exact issue—debris trapped under the surface—but received absolutely no feedback or follow-up.
I had a great experience buying my Hyundai Palisade XRT Pro, all thanks to PRABH. He was extremely helpful, knowledgeable, and made the whole process smooth and stress-free. Prabh took the time to answer all my questions and made sure I was comfortable with every step of the purchase. His professionalism and honesty really stood out, and he made the car-buying experience enjoyable rather than stressful. If you’re looking to buy a vehicle, I highly recommend asking for Prabh. Thanks again for the excellent service!
I recently purchased my first Hyundai Tucson Hybrid from Southtown Hyundai, and I couldn’t be happier with the experience. My salesperson, Paul, was absolutely fantastic to work with. Paul was very knowledgeable about the vehicle, stayed on top of everything throughout the process, and was always quick to respond to any questions I had. What really stood out was his great sense of humour and the fact that he genuinely cared about making sure I was comfortable and informed every step of the way. Buying a new vehicle can sometimes feel overwhelming, but Paul made the entire experience smooth and enjoyable. I would highly recommend him to anyone looking for a new vehicle, and I wouldn’t hesitate to send my friends and family his way. Thanks again, Paul, for the outstanding service!
I recently purchased a vehicle from Prabhjot, and the entire experience was excellent. He was honest, professional, and very knowledgeable throughout the process. He took the time to answer all my questions, provided clear information about the vehicle, and made the purchase smooth and stress-free. I truly appreciated his transparency and customer service. I would highly recommend Prabhjot to anyone looking to buy a vehicle. Thank you for making this such a positive experience!
Get anonymous quotes from Southtown Hyundai
Submit your car request anonymously — Southtown Hyundai and other dealers in Edmonton, AB will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
