Speck Hyundai of Tri-Cities

We had a wonderful experience at Speck Hyundai. Devonte and Xavier we super fun to work with. We wanted a Sonata but there weren’t any on the front lot. Devonte had spotted a trade in that had not been processed and did the leg work to see if we could test drive it. The vehicle ended up being a perfect match for us. Xavier stayed in engaged to help get the deal completed and let us know when it was ready for pick up. There was some chipped paint on the rough that we didn’t spot at pick up, but when we brought it in Devonte and Xavier put us in contact with Dan Couch who made it right. The paint repair is perfect. The customer service and kindness we experienced was classic! Thank you Speck Hyundai for employing guys who care!

Barry Was really just looking at Hyundai Santa Fe hybrid or Palisade for the first time at Speck in Kennewick. Looked at Kia's telluride and Sorento at another dealership but liked Hyundai best. Test drove both vehicles and decided on the Santa Fe calligraphy. Told Mo the Rockstar sales person we were in a time crunch and if the price was right we would buy. We didn't want to spend 3 hours on the dealership. Mo got back the offer we said it was good we would take it. Mo started running around like a mad man getting financing and buying process in motion. Ran out filled the tank called detail got it washed and was out the door in 40 minutes. Best and shortest car buying experience I've had. Go see Mo for your next vehicle purchase.

⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about my experience at Speck Hyundai of Tri Cities. Buying a vehicle can sometimes feel stressful or overwhelming, but this was truly one of the best car-buying experiences I’ve ever had. I recently purchased a “new to me” 2018 F-150, and I absolutely love it. A huge part of that positive experience goes directly to my salesman, Devontae Swain. Devontae may be fairly new to the business, but you would never know it by the way he carries himself. He was incredibly helpful, knowledgeable, and genuinely easy to work with from start to finish. His communication was unmatched prompt, clear, and consistent throughout the entire process. I’m someone who really doesn’t like pushy sales tactics. The typical pressure and “let me go talk to my manager” back-and-forth is exactly what I try to avoid when shopping for vehicles. Devontae’s laid-back yet professional demeanor immediately put me at ease. I truly felt like he was in my corner the entire time, not just trying to make a sale, but trying to help me get into a vehicle he could stand behind and that was genuinely the right fit for me. That level of sincerity and customer care goes a long way. I also want to highly recognize Dan Couch, the Sales Manager at Speck. Dan is the man in general but also behind the scenes making the final decisions on pricing and agreements, and he completely changed my perspective on what that part of the process can look like. In the past, I’ve dealt with frustrating, drawn-out haggling experiences at other dealerships..it felt like negotiating with the faceless banker from Deal or No Deal. That was not the case here. Dan actually came out of his office to chat before I had even chosen a vehicle. He set expectations, checked in on the process, and made himself available for questions from the very beginning. That level of accessibility and transparency is rare and very appreciated. Originally, I had my eye on a different used pickup they had on the lot. Dan mentioned they had just received a 2018 F-150 on trade, the truck I ultimately ended up buying and absolutely love. He explained that both were solid options but thoughtfully broke down the value comparison: lower mileage, higher-end interior, excellent service records, and overall long-term value. He and Devontae walked me through the pros and cons of each without any pressure, just honest advice. That conversation genuinely helped me make a more informed decision. Dan also took the time to clearly explain extended warranty options and other protections without making it feel like an upsell. At every stage, I felt like he and the entire team truly had my best interest at heart. From start to finish, this was a smooth, transparent, and genuinely enjoyable experience. Devontae’s outstanding customer service paired with Dan’s leadership and hands-on involvement made all the difference. If you’re looking for a dealership that treats you like a person and not just a transaction, I highly recommend Speck Hyundai of Tri Cities whether you’re buying new or used. I’ll absolutely be back in the future.

I called multiple times and didn’t receive the type of service I was looking for until I landed on the salesman named Armando. I know that sounds bad but I look for service that includes knowledge on prices and services as-well as genuine customer service. Armando was the only salesman that seamed like he wanted to HELP ME find a car to buy rather than sell me any car they had. He focused on helping me find exactly what was in my budget and fit my needs without pushing me to go over my budget nor under my needs. He was solely trying to get me the best deal in my favor regardless of anything. He is truly out here to help customers and not himself or the company. That’s true customer service. Thank you Armando, I wish everyone had a chance to speak to a car salesman of his quality and up to his standard. He set the bar high, and I’m positive he keep its there from the experience I received with him. Thank you once again Armando!

Xavier was a pleasure to deal with. He's very charismatic, knowledgeable and professional! He made car buying FUN! The staff are all very friendly too. I'm glad we decided to make the drive from Selah to purchase our 2026 Santa Fe. We will definitely be referring our friends if they're interested in buying a new vehicle.