Spirit Lake Ford - Chrysler - Dodge - Jeep - Ram
Spirit Lake, IA
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The dealership consistently earns praise from customers for exceptional customer service, with staff members described as honest, respectful, and non-pushy throughout the buying and service experience. Reviewers highlight the team's integrity, transparency, and willingness to work within customers' budgets while making the vehicle purchase process smooth and comfortable.
We recently purchased a 2026 Chrysler Pacifica Pinnacle from Coleman Auto / Spirit Lake CDJR, and the whole experience was excellent from start to finish. After having a frustrating experience with another dealer, Coleman Auto was a complete breath of fresh air. David, our salesman, was great to work with — helpful, straightforward, and never pushy. Alex, the general manager, was also awesome and helped make the deal come together in a way that felt fair and respectful. We ended up buying the Pacifica right off the showroom floor, and we left feeling like we got a great vehicle, a great deal, and were treated the right way throughout the process. I would absolutely recommend Coleman Auto / Spirit Lake CDJR to anyone looking for a dealership that actually values customer service.
I had a great experience at this dealership. Nicole and Sean treated me very well. They respected my time they were honest and full of integrity. If I could give more than a five star I would. I would recommend doing business here to anyone!
We had a wonderful experience at Spirit Lake Ford CDJR! From the moment we walked in, we felt welcomed and genuinely cared for. David was our main salesman, and he was absolutely fantastic to work with. We also had the pleasure of working with Braxton and Shaun, and they were just as amazing. The entire team was honest, transparent, and truly committed to helping us get as close to our budget as possible. At no point did we feel pressured, instead, we felt supported and respected throughout the whole process. What stood out the most was their integrity and willingness to work with us. Buying a vehicle can be stressful, but they made it smooth and comfortable. We are so grateful for their help and would highly recommend this dealership to anyone looking for a great car-buying experience
I just wanted to send a shout out to the service department and Taylor at Spirit Lake Ford for a great experience on Memorial weekend Saturday! I had a bad tire coming in to town and was worried about getting in somewhere over the holiday weekend, Taylor helped me out with a compressor and got me in immediately and had me taken care of within the hour!! Great service !
Absolutely loved my experience with Spirit Lake Ford! Alex and the rest of the team were very welcoming and great people to work with. They helped me get into a vehicle I love and walked me through every step with ease! I highly recommend them!
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