Spitzer Kia Mansfield

This was my first time ever buying a vehicle, I am switching jobs from Mount Vernon to Columbus and was NOT driving my truck all the way to Columbus so I was in the looks for a car, a very specific one. I wanted a 2026 Kia K5 AWD GT-Line. Blacked out, brand new, with the black seats.Then I met Matthew Cline. I gave spitzer a call and told the salesman what I was looking for and he said they had them on the lot. So Matt took my number and texted me to set up a day to come check one out and he also sent me a little video of the car I was interested in as well! Matt was wonderful with this whole process and took care of any questions or concerns to the best of his ability! 1,000% recommend this company and Matt Cline as your salesman!

10/10 car buying experience!! I had been looking to trade in my Explorer for a while, and the other dealerships I went to around this area truly made me question even getting a new car. They wouldn’t budge on unrealistic numbers, made me feel like I couldn’t make decisions on my own vehicle as a woman, and made the experience less than stellar. But when we came to Spitzer instantly I felt at ease! Carter was so kind and patient and wanted to make sure we got to check out and drive any vehicle we were interested in. We actually had done a car deal with Logan when he was a sales representative at another dealership, and now as a sales manager at Spitzer he made it just as seamless as the last deal! He made sure we were completely happy and we ended up in a new 2025 for an AMAZING deal!!! I couldn’t be happier with my experience at Spitzer Kia and I look forward to hopefully doing business with them for years to come!!

Rodney Mullholand & myself - Kenya Mullholand bought a 2024 Kia Carnival at Spitzer Kia Mansfield. Lane LaFleme was our salesman and he was AWESOME! I had texted ahead of time and let him know we would have mom whose has late Alzheimer's and we never know how she will act or what she will say. He was extremely understanding and we got in and out very timely! We LOVE our NEW TO US KIA CARNIVAL and when we are looking for another vehicle we will definitely look for LANE LAFLEME! And we have and will recommend him to anyone we know looking for a vehicle - ANY MAKE OR MODEL !

My husband and I came here in need of a vehicle. After dealing with several, stubborn salesman (from other dealerships,) that refused to negotiate, we came here to look at a Kia carnival. Bryan Howell was an honest, kind, and understanding salesman. He answered any and all questions regarding the kia we were looking at, understood a deal was made online, and honored it without any hassle, or talking us out or into anything. He was straight forward, and got right down to business, which made it very easy to work with him, and everyone was on the same page with no issues. We made a 3 hr trip to get this kia carnival , and Bryan made the process go very smoothly. Thank you Bryan, and Spitzer Kia!!!

If this will help one person not get screwed over by the place I'll be happy! We bought a 2019 Ford Edge from them in April. We were reassured multiple times the car would be throughly inspected and not sold if it had any issues. Two day after bringing the car home the engine light came on. Called and spoke to Greg in the service department and he told me to get him an estimate and he'd see what he could do to have it covered. Ended up being an Evap sensor, under a $100 to fix so we just covered it. We understand to was a used car and may have some minor issues. Fast forward to June and the transmission went out. $7500 qoute from our mechanic. I was devastated! We have had this car 2 months! I work from home so I barely drive the car. We use it for vet and doctors appointments. So I call Spitzers and the service department and sales department kept sending me back and forth saying the "other" department needs to address the issue. I finally spoke to Nate a sales manager? And he was rude, indifferent and dismissive. Refused to listen or offer any help. I'm sure one of the same guys who were all smiles and handshakes while trying to secure our business. He told me to talk to Greg and (the sales manager). I've left Greg two messages and no response. This was my first and last experience with a large dealership. Can't believe they would treat anyone like this.