Franchise Dealer

St-Basile Chrysler

Saint-Basile-le-Grand, QC

4.4(197 Google reviews)

Brands

Chrysler

Contact

225 Blvd. Sir-Wilfrid-Laurier, Saint-Basile-le-Grand, QC J3N1E1, CA
(450) 653-0114stbasilechrysler.ca/

Google Reviews

# Summary The service department receives mixed feedback, with some customers praising knowledgeable staff and proper vehicle care, while others report rude service, inflated repair estimates, technical mistakes, and incomplete work. However, management has demonstrated willingness to address complaints when brought to their attention and resolve issues professionally.

Carol Watta month ago

Can't speak to sales but Google referred me when I was loosing tire pressure on my Dodge Envista on the highway. Didn't tell me service closed at noon. Lady I spoke with was absolutely no help just that service was closed and I would need to leave my car. I explained that I was traveling and asked for nearest tire place again no help. Called CAA and while waiting my friend went to the St. Bruno Nissan dealership next door. They were amazing even though they were also closed! Brought air and checked to see if could be fixed. And put a plug in so we could drive to Canadian Tire! No charge.

Alexis Soudoh4 months ago

Very good for taking care of your Jeep Wrangler. I am very happy with how the personal is helpful and knowledgeable.

Chantal Desrosiersa year ago

Extremely rude service department. Exaggerate repairs they say need to be done. I was told my car was dangerous to drive and needed a minimum of 4500$ worth of repairs immediately. 6 months later my car is still running perfectly and no repairs were done. Odd!

Atom2 years ago

The technician of the Server department is unprofessional, did a lot of mistakes on my Jeep. Cut the rear camera cable when changed the back tire; Forgetting to reset the system after changing the oil filter resulted in me being there again a week later thinking it needed to be replaced again; The last time they forgot close my coolant cap after replaced thermostat cause a lot of coolant leaked on my garage floor with oil. Edit: After speaking with the manager, he asked me why I gave the negative review and what issues I was having. Finally, this time they professionally solved the oil leakage problem. I updated the review from 2 stars to 4 stars because they resolved the issue in a responsible manner

kave lowea year ago

Please don't go get your car repaired there! The technical service advisor was very rude and they lied that the repairs were done on the truck. Very dissatisfied and disappointed of this unprofessional dealer ๐Ÿ˜ž

Get anonymous quotes from St-Basile Chrysler

Submit your car request anonymously โ€” St-Basile Chrysler and other dealers in Saint-Basile-le-Grand, QC will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously โ†’

Is this your dealership?

Claim this listing and your first bid is free โ€” no credit card required to get started.

Claim this listing โ€” first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses โ€” you get their contact info exclusively
  • First bid is on us
Learn more โ†’