St-Bruno Volkswagen

I had a really great experience at St-Bruno Volkswagen and would like to give a special thank you to Alexandre Poitras, a used car sales representative who provided outstanding service from start to finish. Alexandre is professional, responsible, and extremely patient. Even after the purchase was completed, he continued to make sure my ownership experience went smoothly. Whenever I had questions about the car or accessories, he responded quickly and was always willing to help. That level of after-sales support is something you don’t see very often. I was also looking for winter floor mats and a cargo liner for my Tiguan, and he took the time to discuss options with his manager and helped find a very fair solution for me. I truly appreciated his effort, honesty, and dedication to customer satisfaction.

I recently had the pleasure of acquiring a lovely 2019 BMW X1 at this dealership This came , after approx 2 weeks of searching, dozens of messages and phone calls to other dealerships. In the end, I chose this dealership, mostly due to how easy it was to deal with Yves-Christian Rutayisire My criteria for executing on the platform was strict, and Yves met each and every one of my conditions: 25k trade-in on my 2018 X3 M40i, winter tires on the X1, easy pre-purchase inspection at a local garage His communication skills were perfect, he kept me in touch as required as we moved closer to delivery day, and I was fully aware of what was required along the way I arrived Friday Jan 30, 2026 around 530 pm - a bit early, and the entire process was completed in less than hour. It was a pleasure to meet Yves in person I also had a great experience with head of used care sales Alex, the receptionist and the woman who did the final paper work I would recommend VW St Bruno to any of my friends who are searching for a new or used car

I recently purchased a 2022 Tiguan from Volkswagen Saint-Bruno and overall had a positive experience. Samuel did an excellent job presenting a wide range of vehicles that matched my needs and budget. He was professional from the initial welcome to the final selection. Julien handled the financing process clearly and efficiently. Alexandra explained the extended warranty and protection products thoroughly, understood that they did not fit my needs, and did not pressure me which I truly appreciated. The only area that needs improvement is the vehicle delivery. Unfortunately, Catherine handled the delivery in a very rushed manner (about 15 seconds), without explanation of the vehicle’s interior and exterior features. A more detailed walkthrough would have made the experience complete. Overall, a good and professional experience. I would recommend them, with improvement needed at the delivery stage.

I highly advise against dealing with this dealership. I’ve been doing the run around for 5 weeks now trying to get a response and a solution to my issue and it’s nothing but crickets from this dealership!! But when it came to wanting to sell me a vehicle it was as though the world was ending and I needed to purchase the vehicle as soon as possible. Absolutely horrible service and I would never recommend this dealership to anyone.

Had one of the best dealership experiences here with Sam and Lea. Was trading in my Golf for Atlas and got really good appraisal value. There was absolutely no haggling involved in the process. They did offer some upsell products such as alarm system and extended warranty but were honest and not pushy about it. The Atlas was in a great condition and it looked like they even did a service and oil change before the sale.