Steele Chevrolet GMC of Luling - Chevrolet Parts
Luling, TX
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# Summary The dealership receives praise from satisfied customers for knowledgeable staff, helpful service, and professional treatment, with particular recognition for going above and beyond to assist customers. However, some customers report significant issues including lengthy service delays, quality control problems, and poor management interactions that have resulted in negative experiences.
Was traveling and needed a coil pack for my truck! Talked to Garrett on the phone and he was able to confirm they had what I needed. They were nice enough to give me a military discount and let me change the coil pack in their parking lot! Great service and very nice people, shout out to Garrett in parts for making sure I was taken care of! Highly recommend!
Waited a whole month to get our truck out of service, then when we get it home we notice a broken tail light 🤬 I'm sorry, I normally don't give bad reviews, but this is beyond ridiculous. Never again.
Always helpful and knowledgeable. There staff is very professional and treat you like family.
Great service. Easy to work with!
Horrible customer service from the management to service department
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