Franchise Dealer

Step One Chrysler Dodge Jeep Ram Fiat Crestview

Crestview, FL

4.2(1,205 Google reviews)

Brands

ChryslerDodgeFiatJeepRam

Contact

5200 S Ferdon Blvd, Crestview, FL 32536
(850) 801-2490chryslerdodgejeepcrestview.com/

Google Reviews

# Summary The dealership receives high praise from most customers for its knowledgeable and pressure-free sales staff, with multiple reviews highlighting smooth purchasing experiences and fair pricing. However, one customer reported significant dissatisfaction with the service department's ability to identify and resolve mechanical issues during an extended repair period, ultimately requiring independent verification of problems.

Dorine Jones2 months ago

I couldn't be happier. Stopped in and traded my nissan pathfinder for a brand new Jeep Wrangler. I must say Rodger Glover is by far the easiest salesman to work with. No pressure, just honest answers and the best experience I could ask for. Andrew in finance works hard for the best rates without even asking. The day went smooth. I actually got more than I expected and would say with 100% confidence this is the place to buy New. GREAT PEOPLE!

Bridgette Diane5 months ago

I purchased a 2024 Ford Edge from Step One Ford in Crestview earlier this year. After the purchase, the vehicle began making a loud and abnormal noise, so I brought it back to the dealership for repairs. My vehicle was at their service department for over a month. After picking it up, I noticed that multiple issues were still present. I contacted the dealership again and returned the vehicle. While one issue was addressed, the remaining concerns were not resolved. I was provided a technician’s report stating that there were no other issues found with the vehicle. Due to ongoing concerns, I took the vehicle to an independent repair shop for a second opinion. I was informed that there are several significant issues that require immediate attention and that these problems would not have developed overnight. I was also told that these issues should have been identified during the original inspection and repairs. I am disappointed by the lack of thoroughness and transparency, especially after my vehicle was in their possession for an extended period of time. This experience has raised serious concerns about the quality of inspection and service provided.

Charles Jones2 months ago

Took my wife in to get her a Jeep. Rodger Glover met us and without pressure showed us a great deal. Very knowledgeable and honest with no pressure. He was indeed the best salesman we have delt with, and my wife has bought a lot of cars. The whole process was a positive experience. We drove off with more than we expected at a better price than we could have asked for. Thanks Rodger for a Great Job!

Brian Vencil3 months ago

Had a great overall experience, the salesman Carlos was professional and patient I didn’t quite know what I wanted at first but definitely found a great truck. Rebecca helped me understand all the questions I had about my purchase. I would definitely recommend any of my family and friends to buy a car here! Thanks again

Brittany Younker5 months ago

Got our gorgeous Grand Wagoneer and we absolutely love her! Cody and Andrew were fantastic to work with. The process was smooth and simple to walk through. Highly recommend if you’re looking for a new vehicle, walk on in over here and see what they’ll can do to hook you up!

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