Step One Chrysler Dodge Jeep Ram Fiat Fort Walton Beach

I had an excellent experience at Step One Chrysler Dodge Jeep RAM FIAT Fort Walton Beach. The lease process was clear from the beginning, with no surprises in the numbers when it came time to sign, which I really appreciate. I leased a 2026 Jeep Gladiator Mojave, and everything was handled professionally and transparently. I want to especially thank Natasha, my salesperson. She truly worked hard to get the best possible deal for me and my family. She was patient, knowledgeable, and always available to answer my questions without any pressure. The finance team was also efficient and well organized, making the entire process smooth and quick. I highly recommend this dealership if you’re looking for a straightforward, professional, and honest experience.

Everyone here at CDJR Step One of Fort Walton was extremely nice and very helpful. We just stopped in last week to check out a Rebel, had no real intentions of actually buying a new truck that day. Daniel met us when we pulled up, greeted us like a pro even though he was new there. Jeff ultimately ended up handling everything past that, and let's just say, I LOVE my new Ram Rebel. They didn't waste our time with hours of waiting and constant back and forth. They stated their position, we stated ours, and quickly came to meet at an agreeable amount. Ended up driving out with a clean truck and a new hat. Thank you everyone at Step One, you definitely have a future customer.

CDJR of Ft. Walton is a GREAT PLACE to do business I seen a Jeep Wrangler on line that I just feel in love with and seriously thought it was out of my budget. Adam Underwood was tremendously helpful and very personable. The finance process is a long process when you have less than perfect credit and that is why I thought the Wrangler would be out of my budget and with my past experience in the auto industry, however Roy and Johnathan (even though he is from New Jersey) worked hard to get it close enough to my goal payment that it was still obtainable. Only a few dollars more!!!!! I recommend CDJR of Ft. Walton and Adam Underwood!!!!!!

Amazing customer service! If you manage to have Jeff as your sales person, you are in GREAT hands! He was very personable, an absolute pleasure to work with, and one of the main reasons I purchased my truck! If you are seeing this, Jeff... Thank you for all the help you gave me to meet the price point I wanted, and an even bigger THANK YOU for driving so far to deliver my truck to me when I was tied up at work! It is extremely rare to see that level of customer service these days! Give that man a raise!!!

My salesman Daniel and Sales manager Chris were very helpful with helping me find a vehicle within my budget! Jonathan aka “the finance guy” really came through clutch with making sure i was able to get into a vehicle and close enough to my budget. The team at Step One in FWB is great! I love my 2018 Ford Edge, Thank you all 🙏🏽