Sterling Buick GMC
Opelousas, LA
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# Summary The dealership receives consistent praise for its sales team's responsiveness, professionalism, and personable approach, with customers highlighting seamless buying experiences and knowledgeable staff. However, one customer reported a significant service issue after purchase, citing poor follow-up communication and lack of support when the vehicle experienced mechanical problems shortly after the sale.
Madison was quick to respond and very pleasant. She quickly sent me a video of the car and was very responsive to my texts. When I got there she was still with customers and quickly sent over Adam to help me. He was a sweetheart. Very kind and personable and quick to get the process started. Finally I sat with Brooks the finance manager and he made the process very seamless all the while very personable. It’s like we’d known each other for years. I highly recommend this dealership and these three employees. Professional, kind, and attentive. I even forgot a couple of things in the car I traded in and they were so kind to mail them back to me.
Bought a vehicle from this dealership. Sale of the vehicle was amazing. No complaints there. Blake and brooks were amazing when doing the buying of the vehicle. I give credit where credit is due. Those two were amazing! Issue I had was trying to get the vehicle serviced after it ran out of coolant 2 days later after buying the vehicle. Explained and show proof of what was wrong and told them that needed a rental in order to bring car for service due to spouse having to have a vehicle for work. No way around that. Needless to say, never got a call back. Had to buy the parts out of pocket after not even having the money to do so ($300 from ford dealership) and fix the issue myself.
They showed and explain the canyon gmc and worked with me . Salesman was very eager to help. Fin. Mangers explained different routes to take and was very professional about it. Made me feel I was import to them. Very satisfied.
Staff was very accommodating. Made the process as easy as possible, they were informative and made sure I was educated on my purchase while giving me space to make decisions. Everyone was professional and the entire process was seamless.
Dylan Hebert was great. He was a very good salesman. He was very knowledgeable and could answer all of my questions. I wanted a certain truck package and color and he delivered exactly what I wanted. I would recommend him to anybody that is looking for a new truck
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