Franchise Dealer

Sterling Buick GMC

Opelousas, LA

4.7(1,830 Google reviews)

Brands

BuickGMC

Contact

5853 Interstate 49 South Service Rd, Opelousas, LA 70570
(337) 942-3516sterlingbuickgmc.com/

Google Reviews

# Summary The dealership receives consistent praise for its sales team's responsiveness, professionalism, and personable approach, with customers highlighting seamless buying experiences and knowledgeable staff. However, one customer reported a significant service issue after purchase, citing poor follow-up communication and lack of support when the vehicle experienced mechanical problems shortly after the sale.

Bridget Guidrya month ago

Madison was quick to respond and very pleasant. She quickly sent me a video of the car and was very responsive to my texts. When I got there she was still with customers and quickly sent over Adam to help me. He was a sweetheart. Very kind and personable and quick to get the process started. Finally I sat with Brooks the finance manager and he made the process very seamless all the while very personable. It’s like we’d known each other for years. I highly recommend this dealership and these three employees. Professional, kind, and attentive. I even forgot a couple of things in the car I traded in and they were so kind to mail them back to me.

Lazy _4valve8 months ago

Bought a vehicle from this dealership. Sale of the vehicle was amazing. No complaints there. Blake and brooks were amazing when doing the buying of the vehicle. I give credit where credit is due. Those two were amazing! Issue I had was trying to get the vehicle serviced after it ran out of coolant 2 days later after buying the vehicle. Explained and show proof of what was wrong and told them that needed a rental in order to bring car for service due to spouse having to have a vehicle for work. No way around that. Needless to say, never got a call back. Had to buy the parts out of pocket after not even having the money to do so ($300 from ford dealership) and fix the issue myself.

Farrel Dupre7 months ago

They showed and explain the canyon gmc and worked with me . Salesman was very eager to help. Fin. Mangers explained different routes to take and was very professional about it. Made me feel I was import to them. Very satisfied.

Ali Savoy4 months ago

Staff was very accommodating. Made the process as easy as possible, they were informative and made sure I was educated on my purchase while giving me space to make decisions. Everyone was professional and the entire process was seamless.

Sheryl LeJeune5 months ago

Dylan Hebert was great. He was a very good salesman. He was very knowledgeable and could answer all of my questions. I wanted a certain truck package and color and he delivered exactly what I wanted. I would recommend him to anybody that is looking for a new truck

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