Sterling Ford
Opelousas, LA
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# Summary The dealership is consistently praised for exceptional customer service, with sales associates going above and beyond by accommodating customers' schedules, providing personal delivery, and offering post-purchase support. Multiple customers highlight the staff's friendliness, knowledge, and genuine care in creating a welcoming buying experience that feels more like working with family than a typical dealership transaction.
I showed up to the lot 15 minutes until closing on a Saturday (I live out of town) and Dillon Bergeron was the sales associate that greeted me. He asked what I was looking for, and over an hour later, my Ford Edge was purchased. Dillon ended up delivering my vehicle to me personally the following Monday. This young man went so far above and beyond, that I’ve already recommend Sterling, and Dillon, to others!!! Best buying experience of my life!
WOW!! That’s the best word to describe my experience with Sterling Ford ! From my first conversation I knew this was the place GOD wanted me to do my business 🙏🏽From the phone I was able to purchase my dream car from Drew Sterling specifically catering to my every expectation! Not to mention I was in Baton Rouge! Drew was able to get me the perfect car and arranged my transportation to pick me up ! And my driver Marty! Omg! I don’t no the last time I had a real conversation with human connection! That Marty Crew (everyone I spoke with on the Phone while on the ride😂😂) Amazing experience front to back!! The guys in detail 😘Absolutely by far the best customer service hands down!! Worth the drive!! Drew Stearling is a class act from his customer service skills to his note to details in my walk through of my new BIG BEN along with a hug and GODs blessings! His number to reach him anytime 24-7!! WOW!! God sent they were ❤️❤️ Thanks for including me in the Sterlings community of family! Not just a dealership! It’s a human connection to people in 2026! Not many places offer what they should bottle and sell 😂😂😂
I had a great experience working with my car salesman, Drew Abshire! He was friendly, outgoing, and very knowledgeable about the vehicle I was purchasing. He made us feel genuinely welcome from the start and worked hard to get the numbers where we needed them. What really stood out was how he went above and beyond—even meeting me the next day to walk me through all the features and stopping by my work to help when I had questions. He also took the time to install the rubber mats I ordered, which I really appreciated. When looking to buy a vehicle at Sterling Ford ask for Drew! You won’t be disappointed!
We came over from Ponchatoula and they made the experience completely painless. They were ready for us we got there, quickly drove the vehicle, signed the paperwork and out we went. Highly recommend Thomas Richard as he was our salesman. TY for the easy, quick, and painless experience.
I have a very busy and hectic schedule. I needed a bigger vehicle and really did not have the time to sit at a dealership half a day. Drew Abshire contacted me to check on me and if I was still loving the vehicle I had previously purchased from him. I told him my life has changed a bit and needed a bigger vehicle. He said he could assist me at my pace. I told him I would be with clients until 2pm but I could still receive text messages. He did just that. He sent me a few models etc. once I selected a few to compare, he sent me all the information I needed. He also sent me the credit app to get the approval I needed. I was able to do majority through text and meet him at the dealership to sign papers and get my new vehicle all within an hour of me arriving at the dealership. I really appreciate the extra steps to accommodate me. All this while he was with in person clients. Extraordinary customer service! Thank you again Drew!
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