Steve Marshall Ford | Ford Dealership in Campbell River | Vancouver Island

I had a great experience purchasing my vehicle from Steve Marshall Ford in Campbell River. Courtlin was knowledgeable, responsive, and genuinely helpful throughout the process without ever being pushy or making me feel pressured. Terry in financing was equally excellent—professional, efficient, and easy to work with. The dealership has a great selection of quality used vehicles, and the entire experience was straightforward and stress-free from start to finish. It’s refreshing to deal with a team that is attentive and responsive while still giving buyers the space to make their own decisions. I would happily recommend Steve Marshall Ford to anyone looking for a vehicle and will certainly consider them again in the future.

I dealt with Nick at the dealership and he was very responsive to my messages. Didn’t get the pushy salesman vibes from him and was very accommodating. He changed his days off to accommodate the only time I could come to Vancouver island. Also followed up with me after my purchase to make sure I got home safely. Highly recommend Nick. He even helped load the motorcycle into the truck.

After buying trucks from multiple other dealerships over the years, the biggest issue I kept running into was the lack of support after the sale was completed. After purchasing our latest truck from this dealership, I can honestly say the experience has been different. The customer service after the purchase has been solid, and it’s been reassuring knowing they still take care of their customers once the deal is done. Very happy we decided to buy our truck here. Shoutout to Jerry in sales for making the whole process straightforward and easy.

Jim went above and beyond throughout the entire process of purchasing our truck. He was knowledgeable, professional, and genuinely cared about making sure we found the right vehicle. The company as a whole was fantastic to deal with—friendly, honest, and committed to great customer service. We couldn’t be happier with our experience and would highly recommend them to anyone looking for a vehicle. Thank you, Jim, and the entire team! ⭐⭐⭐⭐⭐

My husband Lee and I had the pleasure of purchasing our new limited edition Bronco 2026 from Rhys Loland . It was a stress free experience and would highly recommend Steve Marshall Ford Campbell River for your automobile purchasing needs .