Stouffville Chrysler Dodge Jeep Ram
Whitchurch-Stouffville, ON
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The dealership receives predominantly positive feedback, with customers praising the knowledgeable and accommodating service across sales, service, and parts departments, along with long-term loyalty from satisfied clients. However, one customer reported a frustrating experience involving unresolved mechanical issues and significant expenses totaling over $2,000.
Great experience with Stouffville Chrysler. I would definitely recommend this dealership for any repairs/sales. I received excellent customer service from the moment I walked in. The service desk, sales and parts department made me feel comfortable and were all very informative. Kept me up to date with my repair and went out of their way to accommodate. This will be my go to dealership for any and all services with my 2018 Jeep Wrangler. A big Thank You to the entire team ๐
Got a new truck for my husband, Malcom assisted us the entire way through the purchase making sure to get us the best deal with best coverage and warranty! He was a pleasure to work with and made sure the process was fast easy and smooth. Love our new Ram 1500. Thanks Malcom!
My first new vehicle I purchased was from Stouffville Chrysler and that was over 15 years ago. I never found the need to venture to any other dealership. The staff from sales service and even the receptionist treated me as a family member. The Stouffville team stand behind every vehicle they sell and always have the best interest for their customers at heart. I also use stouffville Chrysler for my business fleet. Their service department always know how important it is to keep our trucks and vans on the road, they always ensure that they are quick and efficient. Thank you to Steve and the entire team at Stouffville Chrysler for looking after us!
I am extremely disappointed with this Dodge dealership. I brought my car in to have a wiring issue fixed. They charged me $900 and said the problem was fixed, but in fact, it wasn't. Then they said the problem was completely different and insisted on ordering the part from them. I believed their diagnosis and paid another $1,200 for the part and installation. In the end, the problem was never fixed. When I spoke to the manager, they told me there was nothing more they could do. This experience was unpleasant and expensive. I spent over $2,000, and my car still hasn't been fixed. Very unprofessional, and I wouldn't recommend this dealership to anyone.
My experiences with the Service Department at Stouffville Chrysler have always been excellent. The team is friendly, professional, and efficient. They make the process easy and consistently take great care of me and my vehicle.
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