Straightline Chevrolet Buick GMC
Terrace, BC
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# Summary Staff members are frequently praised for their professionalism, knowledge, and willingness to go above and beyond to ensure customer satisfaction, with many reviewers highlighting positive interactions and smooth purchasing experiences. However, at least one customer reported significant communication and reliability issues, including a salesperson failing to follow through on a pre-purchase inspection arrangement.
I had an excellent experience working with Ariana. She was extremely knowledgeable, helpful, and made the entire process smooth and stress-free. She took the time to understand my needs, answered all my questions clearly, and worked with me to find the right vehicle without any pressure. Her professionalism and dedication to customer satisfaction truly stood out, and overall it was a fantastic experience that I would highly recommend.
Such a positive experience with straight line, I flew in to pick up my rav4, and they made the whole experience so easy. They picked us up from the airport, and had everything organized so we could get on the road home quickly. Boyd was awesome, even gave us great recommendations for our drive home. Renita was also great to deal with. Car was well priced, and so far I have been very happy with it. thanks guys!
Had a line on a beauty 2017 Tacoma, 220 thousand kms on it. I have a long standing mistrust of dealerships so I asked two weeks in advance ( while living on haida gwaii) to get it privately inspected. Boyd agreed, the day came and he ghosted the mechanic shop ( makes me look like an idiot, and makes me highly suspicious) I go to the dealership to see what’s going on, and Boyd told me not to worry about it. All in all, not a great experience, 3/10
They were awesome to deal with, got my alignment done same day. They were very good with communication.
Kash went above and beyond to get me in a vehicle as fast and easily as possible
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